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Game keeps crashing

Last response: in Video Games
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August 14, 2012 10:54:28 AM

Hi everyone :na: 

I'm having crashes with this certain game, but not with my the other games, iv'e already updated all my drivers and updated windows, and did sfc/scannow, chckdsk with no other errors found, what i find weird is there are times it seems to work but most of the time it doesn't.

the game crashes just about the load screen, and after it crashes it seems to mess up my system, can't open other programs after the crash (it says i don't have enough memory) then i need to restart my pc, my other games runs fine, also when i run the dxdiag after the crash my laptop seems not to recognize my video driver, i'm only having this problem in this certain game, i can't seem to find the culprit why this game crashes

here is the appcrash report from nirsoft

Spoiler
Version=1
EventType=APPCRASH
EventTime=129892099024847982
ReportType=2
Consent=1
UploadTime=129892099029088225
ReportIdentifier=430ba257-e420-11e1-b3f3-ed95fb1000e0
IntegratorReportIdentifier=430ba256-e420-11e1-b3f3-ed95fb1000e0
Response.BucketId=3102688071
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=SEVENCORE.exe
Sig[1].Name=Application Version
Sig[1].Value=0.1.0.133
Sig[2].Name=Application Timestamp
Sig[2].Value=5020cea3
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.17725
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4ec49b60
Sig[6].Name=Exception Code
Sig[6].Value=c0000025
Sig[7].Name=Exception Offset
Sig[7].Value=00090544
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\SEVENCORE\SEVENCORE.exe
UI[3]=SEVENCORE has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\SEVENCORE\SEVENCORE.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\SEVENCORE\CrashRpt.dll
LoadedModule[5]=C:\Windows\system32\RPCRT4.dll
LoadedModule[6]=C:\Windows\system32\VERSION.dll
LoadedModule[7]=C:\Windows\system32\msvcrt.dll
LoadedModule[8]=C:\Windows\system32\SHELL32.dll
LoadedModule[9]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[10]=C:\Windows\system32\GDI32.dll
LoadedModule[11]=C:\Windows\system32\USER32.dll
LoadedModule[12]=C:\Windows\system32\LPK.dll
LoadedModule[13]=C:\Windows\system32\USP10.dll
LoadedModule[14]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[15]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[16]=C:\Windows\system32\ole32.dll
LoadedModule[17]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVC P90.dll
LoadedModule[18]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVC R90.dll
LoadedModule[19]=C:\SEVENCORE\PhysXLoader.dll
LoadedModule[20]=C:\Windows\system32\iphlpapi.dll
LoadedModule[21]=C:\Windows\system32\NSI.dll
LoadedModule[22]=C:\Windows\system32\WINNSI.DLL
LoadedModule[23]=C:\SEVENCORE\mss32.dll
LoadedModule[24]=C:\Windows\system32\WINMM.dll
LoadedModule[25]=C:\Windows\system32\IMM32.dll
LoadedModule[26]=C:\Windows\system32\MSCTF.dll
LoadedModule[27]=C:\Windows\system32\DSOUND.dll
LoadedModule[28]=C:\Windows\system32\POWRPROF.dll
LoadedModule[29]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[30]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[31]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[32]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[33]=C:\Windows\system32\COMDLG32.dll
LoadedModule[34]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\COMCTL32.dll
LoadedModule[35]=C:\SEVENCORE\d3dx9_40.dll
LoadedModule[36]=C:\Windows\system32\WS2_32.dll
LoadedModule[37]=C:\Windows\system32\MSWSOCK.dll
LoadedModule[38]=C:\Windows\system32\WININET.dll
LoadedModule[39]=C:\Windows\system32\Normaliz.dll
LoadedModule[40]=C:\Windows\system32\iertutil.dll
LoadedModule[41]=C:\Windows\system32\urlmon.dll
LoadedModule[42]=C:\SEVENCORE\tbb.dll
LoadedModule[43]=C:\SEVENCORE\NxCharacter.dll
LoadedModule[44]=C:\SEVENCORE\PhysXCooking.dll
LoadedModule[45]=C:\Windows\system32\WSOCK32.dll
LoadedModule[46]=C:\SEVENCORE\d3dx10_40.dll
LoadedModule[47]=C:\Windows\system32\DINPUT8.dll
LoadedModule[48]=C:\Windows\system32\apphelp.dll
LoadedModule[49]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[50]=C:\Windows\system32\SspiCli.dll
LoadedModule[51]=C:\Windows\system32\USERENV.dll
LoadedModule[52]=C:\Windows\system32\profapi.dll
LoadedModule[53]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[54]=C:\Windows\system32\MPR.dll
LoadedModule[55]=C:\Windows\AppPatch\AcGenral.DLL
LoadedModule[56]=C:\Windows\system32\UxTheme.dll
LoadedModule[57]=C:\Windows\system32\samcli.dll
LoadedModule[58]=C:\Windows\system32\MSACM32.dll
LoadedModule[59]=C:\Windows\system32\sfc.dll
LoadedModule[60]=C:\Windows\system32\sfc_os.DLL
LoadedModule[61]=C:\Windows\system32\dwmapi.dll
LoadedModule[62]=C:\Windows\system32\nvinit.dll
LoadedModule[63]=C:\Program Files\NVIDIA Corporation\CoProcManager\detoured.dll
LoadedModule[64]=C:\Program Files\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll
LoadedModule[65]=C:\Program Files\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
LoadedModule[66]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[67]=C:\SEVENCORE\Xtrap\XTrapVa.dll
LoadedModule[68]=C:\Windows\system32\d3d8.dll
LoadedModule[69]=C:\Windows\system32\d3d8thk.dll
LoadedModule[70]=C:\Windows\system32\d3d9.dll
LoadedModule[71]=C:\Windows\system32\DDraw.dll
LoadedModule[72]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[73]=C:\Windows\system32\nvumdshim.dll
LoadedModule[74]=C:\Windows\system32\nvapi.dll
LoadedModule[75]=C:\Windows\system32\WINTRUST.dll
LoadedModule[76]=C:\Windows\system32\CRYPT32.dll
LoadedModule[77]=C:\Windows\system32\MSASN1.dll
LoadedModule[78]=C:\Windows\system32\igdumd32.dll
LoadedModule[79]=C:\Windows\system32\nvd3dum.dll
LoadedModule[80]=C:\Windows\system32\PSAPI.DLL
LoadedModule[81]=C:\SEVENCORE\Dbghelp.dll
LoadedModule[82]=C:\Windows\system32\Netapi32.dll
LoadedModule[83]=C:\Windows\system32\netutils.dll
LoadedModule[84]=C:\Windows\system32\srvcli.dll
LoadedModule[85]=C:\Windows\system32\wkscli.dll
LoadedModule[86]=C:\Windows\system32\WinHttp.dll
LoadedModule[87]=C:\Windows\system32\webio.dll
LoadedModule[88]=C:\Windows\system32\Secur32.dll
LoadedModule[89]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[90]=C:\Windows\system32\dnsapi.DLL
LoadedModule[91]=C:\Windows\system32\RASAPI32.dll
LoadedModule[92]=C:\Windows\system32\rasman.dll
LoadedModule[93]=C:\Windows\system32\rtutils.dll
LoadedModule[94]=C:\Windows\system32\sensapi.dll
LoadedModule[95]=C:\Windows\system32\NLAapi.dll
LoadedModule[96]=C:\Windows\system32\rasadhlp.dll
LoadedModule[97]=C:\Windows\System32\wshtcpip.dll
LoadedModule[98]=C:\Windows\System32\wship6.dll
LoadedModule[99]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[100]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[101]=C:\Windows\system32\ntmarta.dll
LoadedModule[102]=C:\Windows\system32\WLDAP32.dll
LoadedModule[103]=C:\Windows\system32\SAMLIB.dll
LoadedModule[104]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[105]=C:\Windows\system32\HID.DLL
LoadedModule[106]=C:\Windows\system32\xinput1_3.dll
LoadedModule[107]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[108]=C:\Windows\system32\rsaenh.dll
LoadedModule[109]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[110]=C:\Windows\system32\imagehlp.dll
LoadedModule[111]=C:\Windows\system32\ncrypt.dll
LoadedModule[112]=C:\Windows\system32\bcrypt.dll
LoadedModule[113]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[114]=C:\Windows\system32\GPAPI.dll
LoadedModule[115]=C:\Windows\system32\cryptnet.dll
LoadedModule[116]=C:\Windows\System32\MMDevApi.dll
LoadedModule[117]=C:\Windows\System32\PROPSYS.dll
LoadedModule[118]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[119]=C:\Program Files\NVIDIA Corporation\PhysX\Common\PhysXUpdateLoader.dll
LoadedModule[120]=C:\SEVENCORE\PhysXCore.DLL
LoadedModule[121]=C:\SEVENCORE\cudart32_30_9.dll
LoadedModule[122]=C:\Windows\system32\napinsp.dll
LoadedModule[123]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[124]=C:\Windows\system32\wshbth.dll
LoadedModule[125]=C:\Windows\System32\winrnr.dll
LoadedModule[126]=C:\SEVENCORE\Miles\mssmp3.asi
LoadedModule[127]=C:\SEVENCORE\Miles\mssvoice.asi
LoadedModule[128]=C:\SEVENCORE\Miles\mssdolby.flt
LoadedModule[129]=C:\SEVENCORE\Miles\mssds3d.flt
LoadedModule[130]=C:\SEVENCORE\Miles\mssdsp.flt
LoadedModule[131]=C:\SEVENCORE\Miles\msseax.flt
LoadedModule[132]=C:\SEVENCORE\Miles\msssrs.flt
LoadedModule[133]=C:\Windows\system32\avrt.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=-1192279225/nBucketTable=1/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=SEVENCORE
AppPath=C:\SEVENCORE\SEVENCORE.exe


anyways, thanks for the help, in advance. :bounce: 

More about : game crashing

August 14, 2012 12:01:55 PM

Looks like a memory leak. Try testing your memory.

www.memtest.org

Make sure to wait for at least 3 passes.
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August 15, 2012 7:33:22 AM

that's what i thought that it must be a memory leak, i tried testing my memory with memtest, no errors were found, did 4 passes on it :??: 
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Related resources
August 15, 2012 7:58:53 AM

Memory leaks are software problems, not hardware. A memory leak occurs when poor coding fails release used memory when finished with. Typically a memory leak causes problems over time when the memory wasting application has run it's code many times. It is very unlikely a memory leak would cause a program to crash on load.

Regardless, it was worth testing your memory anyway.

I would check the online forums for the sevencore game to see if the problem is known. Also verify your laptop meets the minimum specifications to play the game.

Good luck.
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August 15, 2012 9:43:33 AM

;)  that was kinda insightful (tech noob here) anyways thanks,


and about the game i reported it with their techs, and they can't seem to pinpoint what's causing it (i was the first one who had this problem :whistle:  ), but there are some instances that i can play the game (after re-installing it several times) but most of the time it just crashes(reports from crashes has the same fault module name:ntdll.dll) and messes up everything (i can't open any other programs due to low memory), i was just wondering if there something wrong with my laptop or the game itself :( 

here the minimum requirement for the game

Intel Pentium 4 2.4 GHz or AMD Athlon XP 2100+
NVIDIA GeForce 6600 or ATI Radeon X1300
1 GB RAM
Windows XP or newer
DirectX 9.0c or newer
4 GB of disk space

and here is mine


Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
GeForce GT 520M
Windows 7 Ultimate Edition (build 7600), 32-bit
4 GB RAM

anyways, thanks for the help again guys :bounce: 
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August 15, 2012 10:38:57 AM

When it crashes, could you check your memory used in task manager?
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August 15, 2012 6:31:53 PM

i have done that too, my memory goes from 38% to 80% and doesn't go down after the game crashes and closes, i usually restart my laptop to make my programs run again

when i open other programs(this is after the crash) i also get this error

The application has failed to start because its side-by-side configuration is incorrect. Please
see the application event log or use the command-line sxstrace.exe tool for more detail.

i reinstalled all Microsoft Visual C++, still to no avail its the same thing...
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August 15, 2012 7:37:51 PM

Could you check in task manager what's actually taking up the memory? It might not be the games fault even, some other program might be taking memory and the game crashes because it runs out of memory itself.
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August 16, 2012 9:53:26 AM

this is before i launch the game



this is after the crash, i can't do some screenshots because when i open new programs it says low on memory or resources



i also waited for several minutes to let the physical memory to return to its previous but it doesn't happen, i need to restart everything

:heink:  anyways thanks again sunius for bearing with me
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Best solution

August 16, 2012 10:03:38 AM

Now I'm pretty sure it's windows issue not releasing taken memory. When programs quit, OS automatically released used memory by them, but in your case it seems it does not. I'd suggest reinstalling windows.
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August 16, 2012 3:27:13 PM

your pc is full of junk... use ccleaner to clean out your startup entries. all you want is your antivirus. keyboard and mouse drivers audio pannel. everything else should be disabled.
then get windows 7 manager and use its optomize feature to dissable unneeded services and set things like itunes to manual start instead of auto... you will free up a lot of system resorces and likely stop the problem your having. it may well be a memory leak but its likely made worse because of all the other crapware running.
like i say just follow the step by step in windows 7 managers optomizer and you will see a huge difference. and probably fix your game at the same time.
a healthy well maintained pc should have about 55-60 processes running depending on the antivirus you use... if you dont know which services to set to manual or delete then you have some google fun ahead of you...
start by googling win 7 perfomance tweaks. then 10 of the best win 7 optomizations...
if your unsure whether something can me disabled make sure you google it and get a few opinions... you can cause a system stall if you get it wrong...
but windows 7 manager will do a lot of it for you...
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August 16, 2012 4:10:24 PM

^
Too bad he's using windows 8.
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August 16, 2012 4:34:15 PM

well thanks for the reply guys, i'll be doing all that :bounce:  hopefully i'll be able to run all my programs smoothly
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August 23, 2012 4:25:46 AM

Best answer selected by paintme.
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