ms fax doesn't answer incoming calls

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I've been using ms fax for several years now, it allways worked perfectly.
Suddenly it stopped asnwering to incoming calls. The Fax Monitor is also
not showing any activity while an incoming call is in progress.
I've replaced the modem, reinstalled the operating system from scratch,
but the same problem remains.
I'm using XP with SP2 installed, the modem is creative modem blaster,
listed in HCL.
As I said, it worked for years, till suddenly stopped.
There is no problem with sending faxes.

What could it be ?

Thanks!

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

You are the only one who could have a clue.
What exactly did you change just before "suddenly?"
Nothing happens for no reason.
--
Russ Valentine
[MVP-Outlook]
"Marius Kaizerman" <marius@kaizerman.org> wrote in message
news:newscache$b40oai$6xi$1@news.actcom.co.il...
> I've been using ms fax for several years now, it allways worked perfectly.
> Suddenly it stopped asnwering to incoming calls. The Fax Monitor is also
> not showing any activity while an incoming call is in progress.
> I've replaced the modem, reinstalled the operating system from scratch,
> but the same problem remains.
> I'm using XP with SP2 installed, the modem is creative modem blaster,
> listed in HCL.
> As I said, it worked for years, till suddenly stopped.
> There is no problem with sending faxes.
>
> What could it be ?
>
> Thanks!
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

You are absolutely right. I've thought about all the possibilities, but
really, I didn't
do any change to the system. I even reinstalled it from scratch, and the
same
problem remains (modem was also replaced).
Maybe you have some clues about where or what to check.

Thanks!

"Russ Valentine [MVP-Outlook]" <russval@mvps.org> wrote in message
news:%23gOrRvAAFHA.2984@TK2MSFTNGP09.phx.gbl...
> You are the only one who could have a clue.
> What exactly did you change just before "suddenly?"
> Nothing happens for no reason.
> --
> Russ Valentine
> [MVP-Outlook]
> "Marius Kaizerman" <marius@kaizerman.org> wrote in message
> news:newscache$b40oai$6xi$1@news.actcom.co.il...
>> I've been using ms fax for several years now, it allways worked
>> perfectly.
>> Suddenly it stopped asnwering to incoming calls. The Fax Monitor is also
>> not showing any activity while an incoming call is in progress.
>> I've replaced the modem, reinstalled the operating system from scratch,
>> but the same problem remains.
>> I'm using XP with SP2 installed, the modem is creative modem blaster,
>> listed in HCL.
>> As I said, it worked for years, till suddenly stopped.
>> There is no problem with sending faxes.
>>
>> What could it be ?
>>
>> Thanks!
>>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

The most common reason I've seen for sudden seemingly inexplicable failure
of the Fax Service is running any software made by Symantec. They seem to
have a real knack for disabling it.
--
Russ Valentine
[MVP-Outlook]
"Marius Kaizerman" <marius@kaizerman.org> wrote in message
news:newscache$03dqai$ruo$1@news.actcom.co.il...
> You are absolutely right. I've thought about all the possibilities, but
> really, I didn't
> do any change to the system. I even reinstalled it from scratch, and the
> same
> problem remains (modem was also replaced).
> Maybe you have some clues about where or what to check.
>
> Thanks!
>
> "Russ Valentine [MVP-Outlook]" <russval@mvps.org> wrote in message
> news:%23gOrRvAAFHA.2984@TK2MSFTNGP09.phx.gbl...
>> You are the only one who could have a clue.
>> What exactly did you change just before "suddenly?"
>> Nothing happens for no reason.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Marius Kaizerman" <marius@kaizerman.org> wrote in message
>> news:newscache$b40oai$6xi$1@news.actcom.co.il...
>>> I've been using ms fax for several years now, it allways worked
>>> perfectly.
>>> Suddenly it stopped asnwering to incoming calls. The Fax Monitor is also
>>> not showing any activity while an incoming call is in progress.
>>> I've replaced the modem, reinstalled the operating system from scratch,
>>> but the same problem remains.
>>> I'm using XP with SP2 installed, the modem is creative modem blaster,
>>> listed in HCL.
>>> As I said, it worked for years, till suddenly stopped.
>>> There is no problem with sending faxes.
>>>
>>> What could it be ?
>>>
>>> Thanks!
>>>
>>
>>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I do have two symantec softwares, pcanywhere and antivirus, but they where
both installed when the ms fax worked.

"Russ Valentine [MVP-Outlook]" <russval@mvps.org> wrote in message
news:O7ijmCLAFHA.2880@TK2MSFTNGP14.phx.gbl...
> The most common reason I've seen for sudden seemingly inexplicable failure
> of the Fax Service is running any software made by Symantec. They seem to
> have a real knack for disabling it.
> --
> Russ Valentine
> [MVP-Outlook]
> "Marius Kaizerman" <marius@kaizerman.org> wrote in message
> news:newscache$03dqai$ruo$1@news.actcom.co.il...
>> You are absolutely right. I've thought about all the possibilities, but
>> really, I didn't
>> do any change to the system. I even reinstalled it from scratch, and the
>> same
>> problem remains (modem was also replaced).
>> Maybe you have some clues about where or what to check.
>>
>> Thanks!
>>
>> "Russ Valentine [MVP-Outlook]" <russval@mvps.org> wrote in message
>> news:%23gOrRvAAFHA.2984@TK2MSFTNGP09.phx.gbl...
>>> You are the only one who could have a clue.
>>> What exactly did you change just before "suddenly?"
>>> Nothing happens for no reason.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Marius Kaizerman" <marius@kaizerman.org> wrote in message
>>> news:newscache$b40oai$6xi$1@news.actcom.co.il...
>>>> I've been using ms fax for several years now, it allways worked
>>>> perfectly.
>>>> Suddenly it stopped asnwering to incoming calls. The Fax Monitor is
>>>> also
>>>> not showing any activity while an incoming call is in progress.
>>>> I've replaced the modem, reinstalled the operating system from scratch,
>>>> but the same problem remains.
>>>> I'm using XP with SP2 installed, the modem is creative modem blaster,
>>>> listed in HCL.
>>>> As I said, it worked for years, till suddenly stopped.
>>>> There is no problem with sending faxes.
>>>>
>>>> What could it be ?
>>>>
>>>> Thanks!
>>>>
>>>
>>>
>>
>>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I know, but that doesn't get them off the hook.
Since you provided no real troubleshooting information, I have no other wild
guesses.
--
Russ Valentine
[MVP-Outlook]
"Marius Kaizerman" <marius@kaizerman.org> wrote in message
news:newscache$hihrai$wjg$1@news.actcom.co.il...
>I do have two symantec softwares, pcanywhere and antivirus, but they where
> both installed when the ms fax worked.
>
> "Russ Valentine [MVP-Outlook]" <russval@mvps.org> wrote in message
> news:O7ijmCLAFHA.2880@TK2MSFTNGP14.phx.gbl...
>> The most common reason I've seen for sudden seemingly inexplicable
>> failure of the Fax Service is running any software made by Symantec. They
>> seem to have a real knack for disabling it.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Marius Kaizerman" <marius@kaizerman.org> wrote in message
>> news:newscache$03dqai$ruo$1@news.actcom.co.il...
>>> You are absolutely right. I've thought about all the possibilities, but
>>> really, I didn't
>>> do any change to the system. I even reinstalled it from scratch, and the
>>> same
>>> problem remains (modem was also replaced).
>>> Maybe you have some clues about where or what to check.
>>>
>>> Thanks!
>>>
>>> "Russ Valentine [MVP-Outlook]" <russval@mvps.org> wrote in message
>>> news:%23gOrRvAAFHA.2984@TK2MSFTNGP09.phx.gbl...
>>>> You are the only one who could have a clue.
>>>> What exactly did you change just before "suddenly?"
>>>> Nothing happens for no reason.
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Marius Kaizerman" <marius@kaizerman.org> wrote in message
>>>> news:newscache$b40oai$6xi$1@news.actcom.co.il...
>>>>> I've been using ms fax for several years now, it allways worked
>>>>> perfectly.
>>>>> Suddenly it stopped asnwering to incoming calls. The Fax Monitor is
>>>>> also
>>>>> not showing any activity while an incoming call is in progress.
>>>>> I've replaced the modem, reinstalled the operating system from
>>>>> scratch,
>>>>> but the same problem remains.
>>>>> I'm using XP with SP2 installed, the modem is creative modem blaster,
>>>>> listed in HCL.
>>>>> As I said, it worked for years, till suddenly stopped.
>>>>> There is no problem with sending faxes.
>>>>>
>>>>> What could it be ?
>>>>>
>>>>> Thanks!
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>