XP won't install Epson Stylus CX4600 software

Forum Windows XP : General Discussion XP won't install Epson Stylus CX4600 software

Video

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Got a new Gateway 5200XL, and the printer came with it. Every time I try to
install the software, I get a setup message saying, "Setup cannot copy the
file. Setup disk may be damaged." It even gives me this message when I try
to install the software I downloaded from Epson! The disk isn't damaged,
obviously the downloaded stuff isn't damaged, but I keep getting the same
message. Gateway says the problem is with Epson. Epson says the problem is
with Gateway. I bounced back and forth between the two yesterday for six
hours with no answers. Epson was very nice, Gateway not so nice. Has this
happened to anyone else? Can someone help me solve this problem? My phone
bill went nuts yesterday.

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Sounds like Gateway should be getting a computer and printer back for full
refund.

"Orcasgordy" <Orcasgordy@discussions.microsoft.com> wrote in message
news:F08F1F2D-C926-4FC2-A015-EF63DCF002ED@microsoft.com...
> Got a new Gateway 5200XL, and the printer came with it. Every time I try
> to
> install the software, I get a setup message saying, "Setup cannot copy the
> file. Setup disk may be damaged." It even gives me this message when I
> try
> to install the software I downloaded from Epson! The disk isn't damaged,
> obviously the downloaded stuff isn't damaged, but I keep getting the same
> message. Gateway says the problem is with Epson. Epson says the problem
> is
> with Gateway. I bounced back and forth between the two yesterday for six
> hours with no answers. Epson was very nice, Gateway not so nice. Has
> this
> happened to anyone else? Can someone help me solve this problem? My
> phone
> bill went nuts yesterday.

Reply to Chuck

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have the same problem only with a 7200XL and a Canon i550 printer. I've
been the support rounds, even talked with Microsoft. It's a problem with the
security of XPsp2 and unsigned drivers, that much I do know, and I have seen
other postings with these same errors only dealing with the Epson Stylus
printers. I also can't load ActiveX or control my own Windows Updates.
Anyone find a solution yet?

"Orcasgordy" wrote:

> Got a new Gateway 5200XL, and the printer came with it. Every time I try to
> install the software, I get a setup message saying, "Setup cannot copy the
> file. Setup disk may be damaged." It even gives me this message when I try
> to install the software I downloaded from Epson! The disk isn't damaged,
> obviously the downloaded stuff isn't damaged, but I keep getting the same
> message. Gateway says the problem is with Epson. Epson says the problem is
> with Gateway. I bounced back and forth between the two yesterday for six
> hours with no answers. Epson was very nice, Gateway not so nice. Has this
> happened to anyone else? Can someone help me solve this problem? My phone
> bill went nuts yesterday.

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Found out the problem is with the Intel 915ghz chipset. Won't allow install
of multifunction printers (just Epson, I hope). Got this info from Epson and
Gateway didn't disagree. Will now have to get another printer. What a
monumental hassle this has been.

"Orcasgordy" wrote:

> Got a new Gateway 5200XL, and the printer came with it. Every time I try to
> install the software, I get a setup message saying, "Setup cannot copy the
> file. Setup disk may be damaged." It even gives me this message when I try
> to install the software I downloaded from Epson! The disk isn't damaged,
> obviously the downloaded stuff isn't damaged, but I keep getting the same
> message. Gateway says the problem is with Epson. Epson says the problem is
> with Gateway. I bounced back and forth between the two yesterday for six
> hours with no answers. Epson was very nice, Gateway not so nice. Has this
> happened to anyone else? Can someone help me solve this problem? My phone
> bill went nuts yesterday.

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Wonder of wonders!!! I installed the software just so I'd have a scanner (I
got another little printer that just prints), and found that I still had to
install the drivers. For some reason this time it installed with no error
messages and now I have 2 printers! I've got to get hold of Gateway
Corporate Tech Support tomorrow and tell them my problem is somehow solved.
They've been working with me on various solutions that were all unsuccessful.
This is going to be weird.

"Orcasgordy" wrote:

> Got a new Gateway 5200XL, and the printer came with it. Every time I try to
> install the software, I get a setup message saying, "Setup cannot copy the
> file. Setup disk may be damaged." It even gives me this message when I try
> to install the software I downloaded from Epson! The disk isn't damaged,
> obviously the downloaded stuff isn't damaged, but I keep getting the same
> message. Gateway says the problem is with Epson. Epson says the problem is
> with Gateway. I bounced back and forth between the two yesterday for six
> hours with no answers. Epson was very nice, Gateway not so nice. Has this
> happened to anyone else? Can someone help me solve this problem? My phone
> bill went nuts yesterday.

Reply to Anonymous

Ask the community Add a reply

Related content

See all topics related to "XP won't install Epson Stylus CX4600 software"

Tom's Hardware > Forum > Windows XP > General Discussion > XP won't install Epson Stylus CX4600 software

Go to:

Help |
Forum rules

There are 1971 identified and unidentified users. To see the list of identified users, Click here.

Page generated in 1.207 seconds

Please mind

You are about to answer a thread that has been inactive for more than 6 months.
If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.

Add a reply Cancel

Ads

Latest best answer

Microsoft Updates - In Triplicate !

By Hawkeye22, 1 day ago:

They won't show up in add/remove programs because they were superceded by a different...

XP won't install Epson Stylus CX4600 software

Forum Windows XP : General Discussion XP won't install Epson Stylus CX4600 software

General Discussion

Configuration & Customization

Drivers

Security

Video

Please mind