Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > color printing
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Stacey   01-28-2005 at 09:35:01 PM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

I just installed a new color cartridge (the tri-color hp inkjet) on my Hp
deskjet 890c and it only prints in shades of red. What can I do?

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Chuck   01-29-2005 at 05:17:11 PM
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Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

It's likely that the tricolor cartridge is bad, or if the printer has a
seperate head, that the head has dried out ink in it. Another possibility is
that the contacts between the cartridge and the printer are dirty.

Was this the reason you replaced the old cartridge?

Have you tried a clean and test cycle? Does the printer have a "self test"
that functions correctly?


"stacey" <stacey@discussions.microsoft.com> wrote in message
news:AB8156BD-61D3-4EE9-9947-3A2FBB26139C@microsoft.com...
>I just installed a new color cartridge (the tri-color hp inkjet) on my Hp
> deskjet 890c and it only prints in shades of red. What can I do?

Reply to Chuck
Stacey   01-31-2005 at 02:01:05 PM
- 0 +

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

Thanks Chuck - I replaced the old cartridge because I wasn't getting any
color. I will try the clean and test cycle.

"Chuck" wrote:

> It's likely that the tricolor cartridge is bad, or if the printer has a
> seperate head, that the head has dried out ink in it. Another possibility is
> that the contacts between the cartridge and the printer are dirty.
>
> Was this the reason you replaced the old cartridge?
>
> Have you tried a clean and test cycle? Does the printer have a "self test"
> that functions correctly?
>
>
> "stacey" <stacey@discussions.microsoft.com> wrote in message
> news:AB8156BD-61D3-4EE9-9947-3A2FBB26139C@microsoft.com...
> >I just installed a new color cartridge (the tri-color hp inkjet) on my Hp
> > deskjet 890c and it only prints in shades of red. What can I do?
>
>
>

Reply to Stacey
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