Canon bjc-80 printer will not function

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have Windows xp service pack 1 and Office Student and Teacher Edition 2003.
My Canon bjc-80 printer will only print a word document. I cannot print
anything from the Web (Internet Explorer shuts down), nor can I access
printer properties. I get error:

Function address 0x77e7650d caused a protection fault. (exception code
0xc0000005) some or all property page(s) may not be displayed.

and then the screen goes blank, all icons disappear, then reload.

Canon does not have a driver for Windows xp for this printer, but says that
xp includes the driver. How can I repair this problem? Thanks

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Uninstall and reinstall:

http://www.coribright.com/windows/Article%20One.htm

Use the Add printer Wizard after Step 5.
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"lalucci" <lalucci@discussions.microsoft.com> wrote in message
news:42FB8129-58F6-43AE-A5F2-150CEBFD49CA@microsoft.com...
>I have Windows xp service pack 1 and Office Student and Teacher Edition
>2003.
> My Canon bjc-80 printer will only print a word document. I cannot print
> anything from the Web (Internet Explorer shuts down), nor can I access
> printer properties. I get error:
>
> Function address 0x77e7650d caused a protection fault. (exception code
> 0xc0000005) some or all property page(s) may not be displayed.
>
> and then the screen goes blank, all icons disappear, then reload.
>
> Canon does not have a driver for Windows xp for this printer, but says
> that
> xp includes the driver. How can I repair this problem? Thanks
>