XP does not recognize Canon Multipass C3500

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have been successfully running Canon C3500 on PC with Service Pack 2
Recently, apparently after install of some SP2 updates, my PC is
"recognizing" the C3500 as "new hardware" and identifying it as a C5500. I
have had no success loading updated Canon XP drivers for either the C3500 or
C5500. If I install as C5500, XP seems satisfied, but I cannot print
(nothing happens when send test page). If I load as C3500, XP does not
recogize the hardware and wants to install a C5500. Any thoughts on which
SP2 update may have caused this problem. I could uninstall all SP2, then only
include non-offending updates?
--
jbedow

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Uninstall it and reinstall:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
and
http://www.coribright.com/windows/Article%20One.htm
--
Cari (MS-MVP Windows Client - Printing & Imaging)
www.coribright.com

"jbedow" <jbedow@discussions.microsoft.com> wrote in message
news:61050DA7-6A86-4CE1-ACAA-F8F485F4BF41@microsoft.com...
>I have been successfully running Canon C3500 on PC with Service Pack 2
> Recently, apparently after install of some SP2 updates, my PC is
> "recognizing" the C3500 as "new hardware" and identifying it as a C5500.
> I
> have had no success loading updated Canon XP drivers for either the C3500
> or
> C5500. If I install as C5500, XP seems satisfied, but I cannot print
> (nothing happens when send test page). If I load as C3500, XP does not
> recogize the hardware and wants to install a C5500. Any thoughts on which
> SP2 update may have caused this problem. I could uninstall all SP2, then
> only
> include non-offending updates?
> --
> jbedow
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I am experiencing vertually the exact problem after recent SP2 updates, just
change Canon 3500 to Canon Multipass F50 in my case. I've reloaded the
driver, etc. etc. nothing gets thru, even test messages as you said.

"jbedow" wrote:

> I have been successfully running Canon C3500 on PC with Service Pack 2
> Recently, apparently after install of some SP2 updates, my PC is
> "recognizing" the C3500 as "new hardware" and identifying it as a C5500. I
> have had no success loading updated Canon XP drivers for either the C3500 or
> C5500. If I install as C5500, XP seems satisfied, but I cannot print
> (nothing happens when send test page). If I load as C3500, XP does not
> recogize the hardware and wants to install a C5500. Any thoughts on which
> SP2 update may have caused this problem. I could uninstall all SP2, then only
> include non-offending updates?
> --
> jbedow