Archived from groups: microsoft.public.windowsxp.print_fax (
More info?)
Mr. Hostetler, Thank you for responding to my problem. I decided to use your
suggested workaround of switching the port from ECP to ps/2 and now both
printers work. I have decided at this time to not update my BIOS because of a
complete failure of a BIOS flash update of a Dell Latitude some years back
that turned a $266 laptop into so much plastic. Once again thanks. ss
"Hal Hostetler [MVP S/U]" wrote:
> Dell Dimension 8100 Computer Cannot Print After You Install Windows XP
> Article ID : 313468
> Last Review : November 4, 2002
> Revision : 1.0
> This article was previously published under Q313468
> On this page
> SYMPTOMS
> CAUSE
> RESOLUTION
> MORE INFORMATION
>
> SYMPTOMS
> After you install Windows XP on your Dell Dimension 8100 series computer,
> your printer may not print. This issue may occur even though you were able
> to correctly install the printer, and your print jobs appear to spool
> correctly.
> CAUSE
> This issue can occur because of improper basic input/output system (BIOS)
> communication with the LPT port.
> RESOLUTION
> To resolve this issue, contact Dell to inquire about the availability of a
> BIOS update or fix for this issue. For information about how to do so,
> please view the following Dell Web site:
>
http://www.dell.com
> Microsoft provides third-party contact information to help you find
> technical support. This contact information may change without notice.
> Microsoft does not guarantee the accuracy of this third-party contact
> information.
>
> WORKAROUND
> To work around this issue, configure your LPT port to use EPP or PS/2
> printing rather than ECP in the BIOS.
>
> WARNING: If you are uncertain how to safely alter BIOS settings, please
> consult your hardware documentation or contact Dell before you try to alter
> the BIOS.
> MORE INFORMATION
> For information about how to contact Dell, click the appropriate article
> number in the following list to view the article in the Microsoft Knowledge
> Base:
> 65416 Hardware and Software Third-Party Vendor Contact List, A-K
>
> 60781 Hardware and Software Third-Party Vendor Contact List, L-P
>
> 60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
>
> ----------------------------------------------------------------------------
> ----
>
> APPLIES TO
> .. Microsoft Windows XP Home Edition
> .. Microsoft Windows XP Professional Edition
>
> Keywords: kbprint kbprb KB313468
>
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@kvoa.com
> Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
>
http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Still Cadillacin' - www.badnewsbluesband.com
>
> "ss" <ss@discussions.microsoft.com> wrote in message
> news:07A86F2D-0D90-4349-A621-A5E97EDF6100@microsoft.com...
> > In your last post at 1016 pst on 2/15/05 the only line of your message
> that I
> > received reads "...this is a BIOS setting on the system" In your other
> post
> > at 1016 you indcate a reconfiguring of my system's BIOS. If you would
> please
> > explain how to reconfigure my system's BIOS or direct me to a site that
> can.
> > What part of the BIOS needs reconfiguring.And would this change effect my
> HP
> > 895cse printer? Thanks.
> >
> > "Alan Morris(MSFT)" wrote:
> >
> > > this is a BIOS setting on the system
> > >
> > >
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;313468&Product=winxp
> > > Dell Dimension 8100 Computer Cannot Print After You Install Windows XP
> > >
> > > --
> > > Alan Morris
> > > Windows Printing Team
> > > Search the Microsoft Knowledge Base here:
> > >
;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> > >
> > > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> > >
>
>
>
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