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Lexmark P915 (unknown Device)

Tags:
  • Printers
  • Devices
  • Windows XP
Last response: in Windows XP
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February 19, 2005 8:31:06 PM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have a new Dell dimension 3000. XP installed with NO service Packs. My
printer works fine. If I install SP2, the printer doesn't work anymore. In
the device manager, it displays as a unkown device. If there are any other
users out there that suffer from the same dilemia, do you have a resolution
to the problem I'm experiencing. I have a medion notebook which has XP Pro W/
SP2. I can plug in the printer and windows detects the printer, asks for the
driver disc and afterwards, the printers works flawlessly. The only way for
the printer to work with the desktop, is to remove SP2.

More about : lexmark p915 unknown device

February 19, 2005 8:49:04 PM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Juyst one more piece if info that may help. in the device manager, the
printer is there, But i get this error for one of the USB
***************************
Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)

Click Troubleshoot to start the troubleshooter for this device.
************************************
If I install the file usbehci into the system32/drivers folder, the error
above disappears, but thewn the printer isn't recognized anymore.

"jim" wrote:

> I have a new Dell dimension 3000. XP installed with NO service Packs. My
> printer works fine. If I install SP2, the printer doesn't work anymore. In
> the device manager, it displays as a unkown device. If there are any other
> users out there that suffer from the same dilemia, do you have a resolution
> to the problem I'm experiencing. I have a medion notebook which has XP Pro W/
> SP2. I can plug in the printer and windows detects the printer, asks for the
> driver disc and afterwards, the printers works flawlessly. The only way for
> the printer to work with the desktop, is to remove SP2.
Anonymous
February 21, 2005 2:16:49 AM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

jim wrote:
> I have a new Dell dimension 3000. XP installed with NO service
> Packs.

No you don't. The version of Windows shipping on new Dells includes SP1.

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