Archived from groups: microsoft.public.windowsxp.print_fax (
More info?)
Provide the precise steps that will reproduce this problem.
--
Russ Valentine
[MVP-Outlook]
"Sharon A" <Sharon A@discussions.microsoft.com> wrote in message
news:3D5272C2-D9F5-44FC-97FE-29162A90FF8E@microsoft.com...
>I have this same problem. When it happens, I delete the fax printer and
> reinstall it. It works once or twice and then quits answering again. And
> since caller ID doesn't always show a number, I have no idea who the fax
> is
> from and find out days later that someone sent me an important fax that I
> didn't received.
>
> HELP DESPERATELY NEEDED.
>
> "Michal Franc" wrote:
>
>> I have this problem too. I uninastall FAX and now I don´t reinstall it.
>>
>> "Russ Valentine [MVP-Outlook]" wrote:
>>
>> > No, those settings all look correct.
>> > Does the fax monitor tell you anything during a reception attempt?
>> > Have you tried resetting your automatic reception settings?
>> > Is your Fax Printer status (in the Fax Console > Tools) "Online?"
>> > Have you tried turning off the Firewall briefly during a reception
>> > attempt
>> > to see if that make a difference?
>> > --
>> > Russ Valentine
>> > [MVP-Outlook]
>> > "Jackson K McAfee" <mcafeej@digital.net> wrote in message
>> > news:%20Td.9345$x53.6463@newsread3.news.atl.earthlink.net...
>> > > When I check the Application Level in Event Manager it simply says
>> > > that
>> > > Fax Service failed to recieve a fax. I see nothing of consequence in
>> > > Security or System.
>> > > When I look at the Services tab in Admin Tools it shows that Fax is
>> > > started and is automatic. Then I looked at the dependencies. Under
>> > > RPC(Locator) it shows Startup Type as Manual but is not started. All
>> > > of
>> > > the other dependencies: Plug&Play, Print Spooler, RPC(the other one),
>> > > and
>> > > Telephony are started. Could this be the problem? Does RPC(Locator)
>> > > need
>> > > to be started automatically?
>> > >
>> > > "Russ Valentine [MVP-Outlook]" <russval@mvps.org> wrote in message
>> > > news:urTvGlSGFHA.4072@TK2MSFTNGP10.phx.gbl...
>> > >> Tell us what happens including error messages and entries in Event
>> > >> Viewer.
>> > >> Tell us what the status of the Fax Service is in Control Panel >
>> > >> Administrative Tools > Services
>> > >> Tell us what your reception settings are.
>> > >> --
>> > >> Russ Valentine
>> > >> [MVP-Outlook]
>> > >> "Jackson K McAfee" <mcafeej@digital.net> wrote in message
>> > >> news:b9NSd.4115$Ba3.2095@newsread2.news.atl.earthlink.net...
>> > >>> Since I have installed MS XP Service Pack 2 I can no longer receive
>> > >>> faxes. I
>> > >>> can send them but not receive them. I have checked the firewall
>> > >>> settings
>> > >>> and
>> > >>> have checked the exception that allows Fax Console to accept
>> > >>> outside
>> > >>> connections. Still cannot receive faxes. Anybody have any ideas as
>> > >>> to
>> > >>> what
>> > >>> is going on here
>> > >>> Jack
>> > >>>
>> > >>>
>> > >>
>> > >>
>> > >
>> > >
>> >
>> >
>> >
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