Cannot print to HP 6110

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I loaded XP service pack 2 over the weekend and ever since I cannot print to
my printer. I am using a HP 6110xi. The documents will spool, and then they
will either delete or error out. I have tried deleting and then reinstalling
the printer with no luck. I went to the HP website and it confirmed I have
the latest drivers.

I also switched to DSL from standard dial up connection over the weekend
just prior to downloading the service pack.

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

USB modem.

I reset my computer to just after I downloaded the service pack 2 and now I
can print from the administrator user account, but I still cannot print from
any of the other user accounts on the computer.

"Cari (MS-MVP)" wrote:

> How is your DSL modem connected to the PC.... USB modem?
> --
> Cari (MS-MVP) Windows Client - Printing & Imaging
> www.coribright.com
>
> "loliver100" <loliver100@discussions.microsoft.com> wrote in message
> news:E4427EA0-4D72-4028-A41B-2BCBF6BBF19F@microsoft.com...
> >I loaded XP service pack 2 over the weekend and ever since I cannot print
> >to
> > my printer. I am using a HP 6110xi. The documents will spool, and then
> > they
> > will either delete or error out. I have tried deleting and then
> > reinstalling
> > the printer with no luck. I went to the HP website and it confirmed I
> > have
> > the latest drivers.
> >
> > I also switched to DSL from standard dial up connection over the weekend
> > just prior to downloading the service pack.
> >
>
>
>
>

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Is there anything I can do to restore the spooling feature? My computer came
pre-loaded with Norton Anti-virus and I have not updated it in over a year.
I did not have this problem prior to the Service pack 2 install.

"Cari (MS-MVP)" wrote:

> If you can now print from the Administrator account but not the others, it's
> probable you're running XP Home with a Symantec Antivirus product installed.
>
> Go to the Control Panel, click on Printers & Faxes.... then right click on
> the Printer and select Properties. In the Advanced tab, set it to Print
> Directly to Printer instead of the default which is to use the Print
> Spooler. Limited Users should now be able to print.
> --
> Cari (MS-MVP) Windows Client - Printing & Imaging
> www.coribright.com
>
> "loliver100" <loliver100@discussions.microsoft.com> wrote in message
> news:F777D431-4322-49C7-80F0-9D0884903DE8@microsoft.com...
> > USB modem.
> >
> > I reset my computer to just after I downloaded the service pack 2 and now
> > I
> > can print from the administrator user account, but I still cannot print
> > from
> > any of the other user accounts on the computer.
> >
> > "Cari (MS-MVP)" wrote:
> >
> >> How is your DSL modem connected to the PC.... USB modem?
> >> --
> >> Cari (MS-MVP) Windows Client - Printing & Imaging
> >> www.coribright.com
> >>
> >> "loliver100" <loliver100@discussions.microsoft.com> wrote in message
> >> news:E4427EA0-4D72-4028-A41B-2BCBF6BBF19F@microsoft.com...
> >> >I loaded XP service pack 2 over the weekend and ever since I cannot
> >> >print
> >> >to
> >> > my printer. I am using a HP 6110xi. The documents will spool, and
> >> > then
> >> > they
> >> > will either delete or error out. I have tried deleting and then
> >> > reinstalling
> >> > the printer with no luck. I went to the HP website and it confirmed I
> >> > have
> >> > the latest drivers.
> >> >
> >> > I also switched to DSL from standard dial up connection over the
> >> > weekend
> >> > just prior to downloading the service pack.
> >> >
> >>
> >>
> >>
> >>
> >
>
>
>
>