Archived from groups: microsoft.public.windowsxp.print_fax (More info?)
I recently purchased a Canon 5550 printer/scanner/copier. I cannot get
it to print, and yes, I have followed the instruction not to plug in
the USB cable until the software (supposedly) is installed. I insert
the Canon cd, go through the installation until it says it is finished
and tells me to plug in the cable. Nothing happens. When I look at
the control panel, I have NO printer installed. When I try to "add a
printer" (even though the printer was supposed to install
automatically) I get a message that the software cannot be found.
I spent an hour on the phone with Canon customer support, and they ran
out of ideas. Any ideas out there?
Please help me I am going crazy
--
msbutch
I recently purchased a Canon 5550 printer/scanner/copier. I cannot get
it to print, and yes, I have followed the instruction not to plug in
the USB cable until the software (supposedly) is installed. I insert
the Canon cd, go through the installation until it says it is finished
and tells me to plug in the cable. Nothing happens. When I look at
the control panel, I have NO printer installed. When I try to "add a
printer" (even though the printer was supposed to install
automatically) I get a message that the software cannot be found.
I spent an hour on the phone with Canon customer support, and they ran
out of ideas. Any ideas out there?
Please help me I am going crazy
--
msbutch
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