G
Guest
Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)
I have attempted to transfer a HP Photo Smart P1000 printer from a computer
working with Windows 98SE to a computer working with Windows XP (Home). The
original CD is incompatible but I have found a new driver software on the HP
web site, namely ..
3511_enu_w2k_xp_release.exe.
When I attempt to install this software everything appears to work until I
press the final 'Finish' key where a window states the installation was not
completed.
When I go to 'Start' - 'Control' - 'Printers and Faxes' and press 'Add a
printer' a window appears which states..
'Operation could not be completed. The printer spooler service is not
running.'
I have followed the instruction of removing any residual printer files, but
the window
'Operation could not be completed. The printer spooler service is not
running.'
still appears.
Any help would be appreciated.
Regards
Ted
I have attempted to transfer a HP Photo Smart P1000 printer from a computer
working with Windows 98SE to a computer working with Windows XP (Home). The
original CD is incompatible but I have found a new driver software on the HP
web site, namely ..
3511_enu_w2k_xp_release.exe.
When I attempt to install this software everything appears to work until I
press the final 'Finish' key where a window states the installation was not
completed.
When I go to 'Start' - 'Control' - 'Printers and Faxes' and press 'Add a
printer' a window appears which states..
'Operation could not be completed. The printer spooler service is not
running.'
I have followed the instruction of removing any residual printer files, but
the window
'Operation could not be completed. The printer spooler service is not
running.'
still appears.
Any help would be appreciated.
Regards
Ted