Alright guys. I have been talking to the "customer support developer" people and I felt I should post it here since maybe someone will come looking and this might help them (for me it did absolutely nothing, and for some reason I crash at exactly 48 minutes and 20 seconds in, every. single. time.)
But when contacting customer support they do want speccy logs aswell as a crash report which you can find in your gw2 folder in your documents. aswell as a picture of the installation path. (just so you don't waste 3 days on support because they didn't tell you that you needed those things in the first message back)
Heres the letter I received.
It did nothing for me and I told them as such if they have anything else to report I will surely update this thread with additional info.
Edit: it was also suggested by a member of the community to turn down and OCs you might have on your video cards back to stock settings (this did extend my play time but it would still crash eventually)
But when contacting customer support they do want speccy logs aswell as a crash report which you can find in your gw2 folder in your documents. aswell as a picture of the installation path. (just so you don't waste 3 days on support because they didn't tell you that you needed those things in the first message back)
Heres the letter I received.
Hello,
Thank you for bringing this issue to my attention today.
If you are running an Nvidia card with Nvidia Control panel or ATI card with Catalyst Control Center, please try disabling Anti Aliasing,
We have also found tweaking some of the settings in your Cataclyst Control Center and the game may help, please try the following and let me know if you notice any differences.
Go to your CCC, 3D options tab:
-In your Engine Control center set your wait for vertical refresh to "On, unless application specifies"
-Check the box for Triple Buffering under your OpenGL Settings
In your game settings:
-Set your frame limiter to 60
-Turn on Vertical Sync
If this does not offer any resolution, we would like to get more information about your system's hardware. There is a free program called Speccy that will create a detailed report about your computer’s components which can help us diagnose the cause of this issue.
Thank you for bringing this issue to my attention today.
If you are running an Nvidia card with Nvidia Control panel or ATI card with Catalyst Control Center, please try disabling Anti Aliasing,
We have also found tweaking some of the settings in your Cataclyst Control Center and the game may help, please try the following and let me know if you notice any differences.
Go to your CCC, 3D options tab:
-In your Engine Control center set your wait for vertical refresh to "On, unless application specifies"
-Check the box for Triple Buffering under your OpenGL Settings
In your game settings:
-Set your frame limiter to 60
-Turn on Vertical Sync
If this does not offer any resolution, we would like to get more information about your system's hardware. There is a free program called Speccy that will create a detailed report about your computer’s components which can help us diagnose the cause of this issue.
It did nothing for me and I told them as such if they have anything else to report I will surely update this thread with additional info.
Edit: it was also suggested by a member of the community to turn down and OCs you might have on your video cards back to stock settings (this did extend my play time but it would still crash eventually)