MS Fax installation failing...

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Sorry guys, I may not know the right procedure for this so I am reposting
this, hopefully in the correct manner. I need help desperately!!

What do you know about fax viruses that haven't been ‘updated’ or made aware
to virus protection software? Apparently I have caught a virus called
'blackicefax' that successfully attacked my fax program. I quarantined it in
Norton, but can't send it to them for investigation, (must be programmed that
way). This quarantine helped temporarily, but I am now having major issues.
Nothing worked on the fax program so I tried to reinstall by way of remove
component and then install component. The removal was a success….however,
now... nothing comes up, the fax folder remains 'empty' after several
attempts to re-install the MFax component.

Is reinstalling a service pack an option or do you have any other
suggestions? If the service pack should be reinstalled, how/where do I find
it (of course I deleted it from the desktop...)

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

List the steps you are using to reinstall and what happens.
What is your build number of Windows XP?
--
Russ Valentine
[MVP-Outlook]
"Rahala" <Rahala@discussions.microsoft.com> wrote in message
news:09BB8E4D-98BE-445B-BD73-8830A51A742B@microsoft.com...
> Sorry guys, I may not know the right procedure for this so I am reposting
> this, hopefully in the correct manner. I need help desperately!!
>
> What do you know about fax viruses that haven't been 'updated' or made
> aware
> to virus protection software? Apparently I have caught a virus called
> 'blackicefax' that successfully attacked my fax program. I quarantined it
> in
> Norton, but can't send it to them for investigation, (must be programmed
> that
> way). This quarantine helped temporarily, but I am now having major
> issues.
> Nothing worked on the fax program so I tried to reinstall by way of remove
> component and then install component. The removal was a success..however,
> now... nothing comes up, the fax folder remains 'empty' after several
> attempts to re-install the MFax component.
>
> Is reinstalling a service pack an option or do you have any other
> suggestions? If the service pack should be reinstalled, how/where do I
> find
> it (of course I deleted it from the desktop...)

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Im having the same problem.
First I tried many times to fax it failed so I uninstalled it rebooted then
reinstalled it.
But the folder is empty.So I went to the services and it is listed as
disabled. when I go to enable it then hit apply it says the sevices is
marked for deletion.
XP pro SP2

"Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
news:O%23r5SmsLFHA.2604@TK2MSFTNGP10.phx.gbl...
> List the steps you are using to reinstall and what happens.
> What is your build number of Windows XP?
> --
> Russ Valentine
> [MVP-Outlook]
> "Rahala" <Rahala@discussions.microsoft.com> wrote in message
> news:09BB8E4D-98BE-445B-BD73-8830A51A742B@microsoft.com...
>> Sorry guys, I may not know the right procedure for this so I am reposting
>> this, hopefully in the correct manner. I need help desperately!!
>>
>> What do you know about fax viruses that haven't been 'updated' or made
>> aware
>> to virus protection software? Apparently I have caught a virus called
>> 'blackicefax' that successfully attacked my fax program. I quarantined it
>> in
>> Norton, but can't send it to them for investigation, (must be programmed
>> that
>> way). This quarantine helped temporarily, but I am now having major
>> issues.
>> Nothing worked on the fax program so I tried to reinstall by way of
>> remove
>> component and then install component. The removal was a
>> success..however,
>> now... nothing comes up, the fax folder remains 'empty' after several
>> attempts to re-install the MFax component.
>>
>> Is reinstalling a service pack an option or do you have any other
>> suggestions? If the service pack should be reinstalled, how/where do I
>> find
>> it (of course I deleted it from the desktop...)
>
>

 

[mc]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

i did a system restore and it's now back but I still cant fax. just hangs
then I get error.
"MC (444238)" <cutthespam-mjc@yahoo.com> wrote in message
news:%234saQM%23OFHA.3388@TK2MSFTNGP10.phx.gbl...
> Im having the same problem.
> First I tried many times to fax it failed so I uninstalled it rebooted
> then reinstalled it.
> But the folder is empty.So I went to the services and it is listed as
> disabled. when I go to enable it then hit apply it says the sevices is
> marked for deletion.
> XP pro SP2
>
> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
> news:O%23r5SmsLFHA.2604@TK2MSFTNGP10.phx.gbl...
>> List the steps you are using to reinstall and what happens.
>> What is your build number of Windows XP?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Rahala" <Rahala@discussions.microsoft.com> wrote in message
>> news:09BB8E4D-98BE-445B-BD73-8830A51A742B@microsoft.com...
>>> Sorry guys, I may not know the right procedure for this so I am
>>> reposting
>>> this, hopefully in the correct manner. I need help desperately!!
>>>
>>> What do you know about fax viruses that haven't been 'updated' or made
>>> aware
>>> to virus protection software? Apparently I have caught a virus called
>>> 'blackicefax' that successfully attacked my fax program. I quarantined
>>> it in
>>> Norton, but can't send it to them for investigation, (must be programmed
>>> that
>>> way). This quarantine helped temporarily, but I am now having major
>>> issues.
>>> Nothing worked on the fax program so I tried to reinstall by way of
>>> remove
>>> component and then install component. The removal was a
>>> success..however,
>>> now... nothing comes up, the fax folder remains 'empty' after several
>>> attempts to re-install the MFax component.
>>>
>>> Is reinstalling a service pack an option or do you have any other
>>> suggestions? If the service pack should be reinstalled, how/where do I
>>> find
>>> it (of course I deleted it from the desktop...)
>>
>>
>
>