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Choppy Video, and Audio in LOTRO

Last response: in Video Games
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September 4, 2012 11:16:35 AM

Choppy Video, and Audio during ingame movie in LOTRO but not DDO, They are both run by Turbine, and even tho DDO is older then LOTRO I still meet the requirements for Both yet, only on LOTRO does the video get choppy and narratives/sound during those videos cut in and out.

Here are my computer specs:


Game Booster Diagnose Report v1.0
Version: 3.4.0.1491
Date: 2012/08/31 16:34:17

----------------------------------
01 - Operating System
----------------------------------

0101 - Operating System : Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
0102 - Language : English (Regional Setting: English)
0103 - BIOS : Phoenix ROM BIOS PLUS Version 1.10 A10
0104 - Processor : Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz (2 CPUs), ~2.3GHz
0105 - Memory : 2048MB RAM
0106 - Available OS Memory : 2020MB RAM
0107 - Page File : 1187MB used, 2853MB available
0108 - Windows Dir : C:\Windows
0109 - DirectX Version : DirectX 11
0110 - DX Setup Parameters : Not found
0111 - User DPI Setting : Using System DPI
0112 - System DPI Setting : 96 DPI (100 percent)
0113 - DWM DPI Scaling : Disabled
0114 - DxDiag Version : 6.01.7601.17514

----------------------------------
02 - Processor
----------------------------------

0201 - Caption : Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz x2 ~2327MHz
0202 - Current Clock Speed : 2327MHz

----------------------------------
03 - Video Adapter
----------------------------------

0301 - Card Name : RADEON 9250
0302 - Manufacturer : ATI Technologies Inc.
0303 - Chip Type : RADEON 9250 (0x5960)
0304 - DAC Type : Internal DAC(400MHz)
0305 - Device Key : Enum\PCI\VEN_1002&DEV_5960&SUBSYS_01601092&REV_01
0306 - Display Memory : 254.0 MB
0307 - AdapterRAM : 0
0308 - Current Mode : 1024 x 768 (32 bit) (75Hz)
0309 - Monitor Name : Generic PnP Monitor
0310 - Driver Name : ati2dvag
0311 - Driver Version : 6.14.0010.6599
0312 - Driver Language : English
0313 - DDI Version : 9
0314 - Driver Model : unknown
0315 - Driver Beta : False
0316 - Driver Debug : False
0317 - Driver Date : 1/24/2006 20:52:48
0318 - Driver Size : 255488
0319 - VDD : n/a
0320 - Mini VDD : n/a
0321 - Mini VDD Date : n/a
0322 - Mini VDD Size : 0
0323 - Device Identifier : {D7B71EE2-1A20-11CF-E56A-6A21A0C2CB35}
0324 - Vendor ID : 0x1002
0325 - Device ID : 0x5960
0326 - SubSys ID : 0x01601092
0327 - Revision ID : 0x0001
0328 - Driver Strong Name : Unknown
0329 - Rank Of Driver : Unknown
0332 - D3D9 Overlay : n/a
0333 - DXVA-HD : n/a
0334 - DDraw Status : Enabled
0335 - D3D Status : Enabled
0336 - AGP Status : Not Available
0337 - Notes : No problems found.

0338 - OpenGL : 6.1.7600.16385 (win7_rtm.090713-1255)

----------------------------------
04 - Memory
----------------------------------

0401 - Total Memory : 1.97 GB
0402 - Free Memory : 922.04 MB
0403 - Total Pagefile : 3.95 GB
0404 - Free Pagefile : 2.78 GB

0405 - Bank Label : N/A
0406 - Speed : 667 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 1.00 GB

0405 - Bank Label : N/A
0406 - Speed : 667 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 1.00 GB

----------------------------------
05 - Network
----------------------------------

0501 - Description : Intel(R) 82566DM-2 Gigabit Network Connection
0502 - Driver Date : 10-14-2011
0503 - Driver Version : 9.15.11.0

----------------------------------
06 - Motherboard
----------------------------------

0601 - Model : 0GM819
0602 - Manufacturer : Dell Inc.

----------------------------------
07 - Sound Device
----------------------------------

0701 - Description : Headphones (High Definition Audio Device)
0702 - Default Sound Playback : True
0703 - Default Voice Playback : True
0704 - Hardware ID : HDAUDIO\FUNC_01&VEN_11D4&DEV_1984&SUBSYS_10280211&REV_1004
0705 - Manufacturer ID : 1
0706 - Product ID : 65535
0707 - Type : WDM
0708 - Driver Name : HdAudio.sys
0709 - Driver Version : 6.01.7601.17514
0710 - Driver attributes : Final Retail
0711 - Date and Size : 11/20/2010 16:29:03
0713 - Driver Provider : Microsoft
0714 - Min/Max Sample Rate : 5373878, 5373878
0715 - Static/Strm HW Mix Bufs : 5373878, 5373878
0716 - Static/Strm HW 3D Bufs : 5373878, 5373878
0717 - HW Memory : 5373886
0718 - Voice Management : False
0719 - EAX(tm) 2.0 Listen/Src : False, False
0720 - I3DL2(tm) Listen/Src : False, False
0721 - Notes : No problems found.

0701 - Description : Speakers (High Definition Audio Device)
0702 - Default Sound Playback : False
0703 - Default Voice Playback : False
0704 - Hardware ID : HDAUDIO\FUNC_01&VEN_11D4&DEV_1984&SUBSYS_10280211&REV_1004
0705 - Manufacturer ID : 1
0706 - Product ID : 65535
0707 - Type : WDM
0708 - Driver Name : HdAudio.sys
0709 - Driver Version : 6.01.7601.17514
0710 - Driver attributes : Final Retail
0711 - Date and Size : 11/20/2010 16:29:03
0713 - Driver Provider : Microsoft
0714 - Min/Max Sample Rate : 5373878, 5373878
0715 - Static/Strm HW Mix Bufs : 5373878, 5373878
0716 - Static/Strm HW 3D Bufs : 5373878, 5373878
0717 - HW Memory : 5373886
0718 - Voice Management : False
0719 - EAX(tm) 2.0 Listen/Src : False, False
0720 - I3DL2(tm) Listen/Src : False, False
0721 - Notes : No problems found.


----------------------------------
08 - Hard Disk
----------------------------------

0801 - Model : ST380815AS ATA Device(Seagate, 80G)
0802 - Media Type : Fixed hard disk media
0803 - Size : 74.50 GB
0804 - Interface Type : Serial ATA
0805 - Driver Date : 6-21-2006
0806 - Driver Version : 6.1.7600.16385

0807 - Caption : C:\
0808 - Capacity : 74.31 GB
0809 - Free Space : 13.50 GB
0810 - Drive Type : 3-Fixed
0811 - File System : NTFS

----------------------------------
09 - Process
----------------------------------

0901 - 000 Idle 0 0 0
0901 - 004 System 0 0 0
0901 - 118 smss.exe 0 0 0 normal C:\Windows\system32
0901 - 1b4 csrss.exe 0 0 0 normal C:\Windows\system32
0901 - 1e8 wininit.exe 0 0 0 high C:\Windows\system32
0901 - 1f0 csrss.exe 1 172 78 normal C:\Windows\system32
0901 - 218 services.exe 0 0 0 normal C:\Windows\system32
0901 - 228 lsass.exe 0 0 0 normal C:\Windows\system32
0901 - 244 winlogon.exe 1 4 0 high C:\Windows\system32
0901 - 24c lsm.exe 0 0 0 normal C:\Windows\system32
0901 - 2c0 svchost.exe 0 0 0 normal C:\Windows\system32
0901 - 30c svchost.exe 0 0 0 normal C:\Windows\system32
0901 - 380 svchost.exe 0 0 0 normal C:\Windows\System32
0901 - 3b8 svchost.exe 0 0 0 normal C:\Windows\System32
0901 - 3e4 svchost.exe 0 0 0 normal C:\Windows\system32
0901 - 474 svchost.exe 0 0 0 normal C:\Windows\system32
0901 - 504 svchost.exe 0 0 0 normal C:\Windows\system32
0901 - 56c spoolsv.exe 0 0 0 normal C:\Windows\System32
0901 - 58c svchost.exe 0 0 0 normal C:\Windows\system32
0901 - 5a4 svchost.exe 0 0 0 normal C:\Windows\system32
0901 - 5e8 ccSvcHst.exe 0 0 0 normal C:\Program Files\Norton 360\Engine\6.3.0.14
0901 - 618 NMSAccessU.exe 0 0 0 normal C:\Program Files\CDBurnerXP
0901 - 7a0 svchost.exe 0 0 0 normal C:\Windows\system32
0901 - 7f0 SearchIndexer.exe 0 0 0 normal C:\Windows\system32
0901 - c58 ccSvcHst.exe 1 139 71 normal C:\Program Files\Norton 360\Engine\6.3.0.14
0901 - ebc Dwm.exe 1 4 2 normal C:\Windows\system32
0901 - 9a0 Explorer.EXE 1 424 257 normal C:\Windows
0901 - 308 taskhost.exe 1 8 16 normal C:\Windows\system32
0901 - 840 itype.exe 1 10 40 normal C:\Program Files\Microsoft Device Center
0901 - f38 ipoint.exe 1 14 50 normal C:\Program Files\Microsoft Device Center
0901 - 990 issch.exe 1 4 2 normal C:\Program Files\Common Files\InstallShield\UpdateService
0901 - ecc taskhost.exe 1 4 4 normal C:\Windows\system32
0901 - 460 Steam.exe 1 684 97 normal C:\Program Files\Steam
0901 - 394 AdobeARM.exe 1 15 26 normal C:\Program Files\Common Files\Adobe\ARM\1.0
0901 - 994 iexplore.exe 1 211 83 normal C:\Program Files\Internet Explorer
0901 - 4ec iexplore.exe 1 99 76 normal C:\Program Files\Internet Explorer
0901 - 094 iexplore.exe 1 112 91 normal C:\Program Files\Internet Explorer
0901 - ad4 audiodg.exe 0 0 0
0901 - 938 GameBooster.exe 1 1552 91 normal C:\Program Files\IObit\Game Booster 3
0901 - f58 gbtray.exe 1 51 42 normal C:\Program Files\IObit\Game Booster 3
0901 - d10 wmiprvse.exe 0 0 0 normal C:\Windows\system32\wbem


----------------------------------
10 - Service
----------------------------------

1001 - Application Experience - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - Windows Audio Endpoint Builder - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Windows Audio - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - Base Filtering Engine - [C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork]
1001 - Background Intelligent Transfer Service - [C:\Windows\System32\svchost.exe -k netsvcs]
1001 - Computer Browser - [C:\Windows\System32\svchost.exe -k netsvcs]
1001 - Cryptographic Services - [C:\Windows\system32\svchost.exe -k NetworkService]
1001 - DHCP Client - [C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - DNS Client - [C:\Windows\system32\svchost.exe -k NetworkService]
1001 - Windows Event Log - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - COM+ Event System - [C:\Windows\system32\svchost.exe -k LocalService]
1001 - Windows Font Cache Service - [C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]
1001 - Human Interface Device Access - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - IKE and AuthIP IPsec Keying Modules - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - IP Helper - [C:\Windows\System32\svchost.exe -k NetSvcs]
1001 - Server - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - Workstation - [C:\Windows\System32\svchost.exe -k NetworkService]
1001 - TCP/IP NetBIOS Helper - [C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - Multimedia Class Scheduler - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - Network Connections - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Network List Service - [C:\Windows\System32\svchost.exe -k LocalService]
1001 - Network Location Awareness - [C:\Windows\System32\svchost.exe -k NetworkService]
1001 - NMSAccess - [C:\Program Files\CDBurnerXP\NMSAccessU.exe]
1001 - Network Store Interface Service - [C:\Windows\system32\svchost.exe -k LocalService]
1001 - Program Compatibility Assistant Service - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Plug and Play - [C:\Windows\system32\svchost.exe -k DcomLaunch]
1001 - IPsec Policy Agent - [C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted]
1001 - Power - [C:\Windows\system32\svchost.exe -k DcomLaunch]
1001 - User Profile Service - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - Security Accounts Manager - [C:\Windows\system32\lsass.exe]
1001 - System Event Notification Service - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - Shell Hardware Detection - [C:\Windows\System32\svchost.exe -k netsvcs]
1001 - Print Spooler - [C:\Windows\System32\spoolsv.exe]
1001 - SSDP Discovery - [C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]
1001 - Superfetch - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Remote Desktop Services - [C:\Windows\System32\svchost.exe -k NetworkService]
1001 - Distributed Link Tracking Client - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Desktop Window Manager Session Manager - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]
1001 - Windows Management Instrumentation - [C:\Windows\system32\svchost.exe -k netsvcs]
1001 - Security Center - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]
1001 - Windows Search - [C:\Windows\system32\SearchIndexer.exe /Embedding]
1001 - Windows Driver Foundation - User-mode Driver Framework - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

----------------------------------
11 - Windows Express
----------------------------------

1104 - Graphics Score : 2.1

----------------------------------
September 4, 2012 2:42:47 PM

The ATI 9250 is an old card and probably using the native W7 drivers which are not fullly accellerated, is it sharing any system memory?

My recommendation, is to go out and buy one of the cheap GPU's this should solve all your issues.

£19 : PowerColor HD 5450 512MB DDR2 VGA DVI HDMI PCI-E Graphics Card

http://www.ebuyer.com/391142-powercolor-hd-5450-512mb-d...
!