HP Printer Driver Errors

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Ensure you uninstall the printer first. If it was left connected during the
upgrade, this often causes corruption of drivers.

http://www.coribright.com/windows/Article%20One.htm

After the reboot, use the Add Printer Wizard to install the printer as the
most current drivers are built into XP.
--
Cari (MS-MVP)
Printing & Imaging

In Loving Memory of our dear friend Alex Nichol MVP

"Nick Radonich" <Nick Radonich@discussions.microsoft.com> wrote in message
news:7F6BE603-4A22-4B3D-9013-A05BF9554299@microsoft.com...
>I recently upgraded a customer's computer from ME to XP Pro, SP1. Now,
>when
> I try to add an HP Deskjet 1120C printer, the installer begins to copy the
> files, then aborts with an 'Operation Cannot be Completed' error.
>
> The user of the machine is the only one, so he is part of the
> Administrator
> group, and the spooler is working just fine because I was able to add an
> HP
> Laserjet printer.
>
> Now, the kicker is I was able to add a different HP Deskjet printer driver
> with no problem, obviously it wasn't the right one, but picking random HP
> deskjet drivers, some failed, and only a few worked. My guess is that
> some
> of the 'stock' HP drivers that came with XP are corrupt? Why would I be
> able
> to add one HP deskjet driver and not another?
>
> I suppose I could take time and run the XP repair from the CD, to see if
> that works, but I really don't want to bring down his computer again.
>
> Thanks!
>
> Nick
>