Extended network text messaging problems

Archived from groups: alt.cellular.verizon (More info?)

I had a v265 and I couldn't text message from it. I could receive but not
send. So I got a lg 7000 and did the *228 #1 and #2 and could send/receive
with no problems. But unfortunately had to send it back because verizon
doesn't have a local telephone exchange for cell phones.
"thesanmn" <thesanmn.1mpyvm@WiFi-Forum_dot_com> wrote in message
news:thesanmn.1mpyvm@WiFi-Forum_dot_com...
>
> Hi All...new to this forum and was reading a few prior posts about
> extended network and was wondering if anyone has any input on my
> problems.
>
> Here's our situation: 2 phones on family plan. One Motorola 710 (Mine
> in minneapolis), one nokia 3589 (girlfriends in Big Rapids, Michigan).
>
>
> I can text message from mine to hers with no problem, but she cannot
> text to me (when she tries it says "message not sent" ). She is in
> extended network 30 miles north of a verizon network area. Both of
> these phones were originally programmed in Minneapolis, and the 3589
> used to be able to text message during Christmas (because it used to be
> my phone). I think the problem lies in the fact that the 3589 was
> recently reprogrammed in Michigan via *228 when I changed a rate plan
> (because thats what the CS rep said to do to both phones). The reason
> I think that is because when I was in Michigan this weekend, her phone
> sitting right next to mine in the extended network was reading "verizon
> wireless" and mine was saying "extended network". I didnt really
> realize that until just a little while ago, but I remember thinking it
> was strange.
>
> Anyways, we had spoken to tech support a few weeks back and they said
> the phone needed to have the software updated and to take it to a
> store...So we tried that this weekend while I was visiting and they had
> no software so I figured I'd bite the bullet and pay full price for a
> motorola 265 thinking it would take care of our situation...nope, still
> same old story. So I took it back and reactivated the 3589.
>
> I'm thinking this has to do with the new "no roaming charges" plan, and
> they are not allowing text messages on extended networks since it
> probably costs them money to send them, I'd assume. Thats just pure
> speculation on my part though.
>
> Anyways, does anyone think that if I get the 3589 back to Minneapolis,
> and *228 it here, then send it back to Michigan, it is going to operate
> in a similar fashion as my motorola 710 did while I was there? I think
> it will...
>
> Anyways, just looking for some input...Thanks in advance for any
> help...
>
>
> --
> thesanmn
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>