HP Officejet v40xi gives constant error message: Remove & ..

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Probably best to contact HP on this one. Looks like you've done almost
everything you can by yourself.
--
Cari
(MS-MVP Printing & Imaging)

<eugene.ohu@gmail.com> wrote in message
news:1116322948.019083.322040@f14g2000cwb.googlegroups.com...
> Please, I will be happy if anyone can help me with this. I have an HP
> Officejet (all-in-one) v40xi. When I send a file to print, it gives me
> error message, "Remove and Check Black Cartridge". When I remove and
> check, the cartridge seems ok, but I clean it to be sure, same error
> message is repeated. I even cleaned the print contacts as recommended
> by several sites on the internet, no way. I even replaced the black
> cartridge with a new one, no way.
>
> When it gives the error message and I then cancel the print job...
> after the job is cancelled and then I try again, this time it will
> print normally (without my ever having to remove the cartridge).
>
> I'll be glad if anyone can help me.
>
> Other baseless error messages it gives are: Press Enter to align
> cartridge. You press enter, it doesn't align, giving the same "check
> black cartridge" error. When you cancel and try again, it prints.
>
> Please help anyone. Thank you
>
>