I know yet another crash rant but idk what else to do. I'm at the point where I hope it's a problem with my set up so I can fix it rather than wait hopelessly for a magical patch.
When I log in I play for a about 10-15 minutes (previously up to an hour but not recently) before my game halts and the Crash dialogue box appears asking if I want to send a crash report to arenanet. I then have to restart my computer to log back in or use any program for that matter. For example after a crash, I have to end GW2 process with task manager then if I open Firefox, the browser just flickers and glitches out. Same with ventrilo, etc.
I've had a support ticket in for about a week now and they don't seem to know what's causing it. To my knowledge I have updated all my drivers, I even spent hours looking through both the ASUS and AMD websites to make sure I had all my drivers up to date including Audio and motherboard. I even updated my BIOS.
Playing at lowest graphic settings hasn't worked for me.
I have read somewhere that someone was having a problem with their CPU Automatically overclocking whenever they would be logged in to GW2 which is definitely an issue since support specifically said overclocking has caused problems. However, I'm not sure how to check if that's happening to me. I can say I have not intentionally overclocked my system.
Could it be an issue with audio drivers??? I've read that somewhere too but not sure how exactly to even update audio drivers.
EDIT:
ArenaNet got back to me stating this: "It still appears as if your Front Side bus's are running about 100MHz more than they should with this speccy, They should be around 800 and are at 900, if there is anyway to fix that, we should."
Anyone have any input on how to fix that issue? Also where on Speccy are they reading that information?
Thanks again!
ASUS M4A87TD EVO
16gb DDR3 RAM
AMD Phenom II X4 975 Black Edition Deneb 3.6GHz
Radeon 6950
Windows 7 64Bit
The most common crash report is listed here:
When I log in I play for a about 10-15 minutes (previously up to an hour but not recently) before my game halts and the Crash dialogue box appears asking if I want to send a crash report to arenanet. I then have to restart my computer to log back in or use any program for that matter. For example after a crash, I have to end GW2 process with task manager then if I open Firefox, the browser just flickers and glitches out. Same with ventrilo, etc.
I've had a support ticket in for about a week now and they don't seem to know what's causing it. To my knowledge I have updated all my drivers, I even spent hours looking through both the ASUS and AMD websites to make sure I had all my drivers up to date including Audio and motherboard. I even updated my BIOS.
Playing at lowest graphic settings hasn't worked for me.
I have read somewhere that someone was having a problem with their CPU Automatically overclocking whenever they would be logged in to GW2 which is definitely an issue since support specifically said overclocking has caused problems. However, I'm not sure how to check if that's happening to me. I can say I have not intentionally overclocked my system.
Could it be an issue with audio drivers??? I've read that somewhere too but not sure how exactly to even update audio drivers.
EDIT:
ArenaNet got back to me stating this: "It still appears as if your Front Side bus's are running about 100MHz more than they should with this speccy, They should be around 800 and are at 900, if there is anyway to fix that, we should."
Anyone have any input on how to fix that issue? Also where on Speccy are they reading that information?
Thanks again!
ASUS M4A87TD EVO
16gb DDR3 RAM
AMD Phenom II X4 975 Black Edition Deneb 3.6GHz
Radeon 6950
Windows 7 64Bit
The most common crash report is listed here:
*--> Crash <--*
Assertion: val >= 0
File: ..\..\..\Core\Basics\Windows\Math.cpp(229)
App: Gw2.exe
Pid: 3012
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 15572
When: 2012-09-26T19:04:08Z 2012-09-26T15:04:08-04:00
Uptime: 0 days 0:08:39
Flags: 0
*--> System <--*
Name: CHUCK-PC
IpAddr: 192.168.1.110
Processors: 4 [AuthenticAMD:15:4:3]
OSVersion: Windows 6.1 (64 bit)
*--> System Memory <--*
Physical: 13796MB/16382MB 84%
Paged: 29704MB/32762MB 90%
Virtual: 2664MB/ 4095MB 65%
Load: 15%
CommitTotal: 3058MB
CommitLimit: 32762MB
CommitPeak: 3170MB
SystemCache: 1431MB
HandleCount: 15981
ProcessCount: 44
ThreadCount: 605
*--> Process Memory <--*
Private: 1148MB
WorkingSet: 920MB
PeakWorkingSet: 957MB
PageFaults: 526020
[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]
*--> Thread 0x6c4 <--*
*--> Trace <--*
Pc:00639084 Fr:3635ff04 Rt:00ac3649 Arg:c358bd46 00000003 00000010 06e05910
Pc:00ac3649 Fr:3635ff34 Rt:00ac36b6 Arg:3f5996dd c358bd46 0f820400 0f828400
Pc:00ac36b6 Fr:3635ff78 Rt:0085d25a Arg:00000000 00000000 0085d329 7639339a
Pc:0085d25a Fr:3635ff94 Rt:77e69ef2 Arg:00000000 41ca435c 00000000 00000000
Pc:77e69ef2 Fr:3635ffd4 Rt:77e69ec5 Arg:0085d300 00000000 00000000 00000000
Pc:77e69ec5 Fr:3635ffec Rt:00000000 Arg:0085d300 00000000 00000000 00000000
*--> Thread registers <--*
eax=3635fae8 ebx=00000000 ecx=00000000 edx=0000003c esi=00000000 edi=00000000
eip=00639084 esp=3635fefc ebp=3635ff04
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246
eax-32 3635FAC8 00000000 fffffd34 000002e4 fffffd34
eax-16 3635FAD8 000002cc 00000019 00000000 3635fae8
eax +0 3635FAE8 80000003 00000000 00000000 771fb9bc
eax+16 3635FAF8 00000002 00000002 106cb0c0 00000280
eax+32 3635FB08 3635fb2c 0000003c 3635fe70 3635fbf0
eax+48 3635FB18 3635fb3c 0089f693 3635fbf0 00000000
*--> Code <--*
00639064 eed94508 d8d1dfe0 ddd9f6c4 01741968 ..E..........t.h
00639074 e5000000 ddd8ba54 4f2701b9 c04f2701 .......TO'...O'.
00639084 e8e75a01 00d94508 dc15a84f 2701dfe0 ..Z...E....O'...
00639094 f6c4417b 1968e600 0000ddd8 ba544f27 ..A{.h.......TO'
006390A4 01b9904f 2701e8c1 5a0100d9 4508dd05 ...O'...Z...E...
006390B4 884f2701 d8c1d95d 088b4d08 81e1ffff .O'....]..M.....
*--> Stack <--*
3635FEFC 00639089 000000e5 3635ff34 00ac3649 ..c.....4.56I6..
3635FF0C c358bd46 00000003 00000010 06e05910 F.X..........Y..
3635FF1C 00000400 80000000 45400000 c50a0000 ..........@E....
3635FF2C 00000030 00000029 3635ff78 00ac36b6 0...)...x.56.6..
3635FF3C 3f5996dd c358bd46 0f820400 0f828400 ..Y?F.X.........
3635FF4C 0f830400 0f869400 00000000 00000000 ................
3635FF5C 00000000 06e05910 00000000 0f86a510 .....Y..........
3635FF6C 0f869400 111f9a60 0f86a400 3635ff94 ....`.........56
3635FF7C 0085d25a 00000000 00000000 0085d329 Z...........)...
3635FF8C 7639339a 00000000 3635ffd4 77e69ef2 .39v......56...w
3635FF9C 00000000 41ca435c 00000000 00000000 ....\C.A........
3635FFAC 00000000 80000003 763b76f7 763b76f7 .........v;v.v;v
3635FFBC 3635ffa0 3635f6b0 ffffffff 77ea71d5 ..56..56.....q.w
3635FFCC 001a79b8 00000000 3635ffec 77e69ec5 .y........56...w
3635FFDC 0085d300 00000000 00000000 00000000 ................
3635FFEC 00000000 00000000 0085d300 00000000 ................
*--> Error Logs <--*
jectile effect for skill 'Aw3PF.xcnwE'
Model '0x010242': Can't link child '0x00df68' to parent bone 'root', there's no bone with that name. Linking to root instead
Model '0x010242': Can't unlink child '0x00df68' from parent bone 'root', there's no bone with that name.
Model '0x01a236': Can't link child '0x00df44' to parent bone 'aura', there's no bone with that name. Linking to root instead
Model '0x01a236': Can't unlink child '0x00df44' from parent bone 'aura', there's no bone with that name.
Couldn't find projectile effect for skill 'Aw3PF.xcnwE'
Model '0x00d677': Can't link child '0x00df9a' to parent bone 'root', there's no bone with that name. Linking to root instead
Model '0x00d677': Can't unlink child '0x00df9a' from parent bone 'root', there's no bone with that name.
Model '0x007925': Missing anim or fallbacks: ggtalrtrunf
Model '0x013090': Missing anim or fallbacks: on
Model '0x005d5d': UnlinkModel called on CModel without LinkComponent
Model '0x005d5d': UnlinkModel called on CModel without LinkComponent
Model '0x00f4ed': UnlinkModel called on CModel without LinkComponent
Model '0x005d5d': UnlinkModel called on CModel without LinkComponent
Model '0x006472': Can't link child '0x00ced3' to parent bone 'mouth', there's no bone with that name. Linking to root instead
Model '0x006472': Can't unlink child '0x00ced3' from parent bone 'mouth', there's no bone with that name.
Model '0x003713': Missing anim or fallbacks: ugtrunfidl
Model '0x003713': Missing anim or fallbacks: ugtidlerunf
Model '0x003713': Missing anim or fallbacks: ugtrunfidl
Model '0x01a236': Can't link child '0x00df44' to parent bone 'aura', there's no bone with that name. Linking to root instead
Model '0x01a236': Can't unlink child '0x00df44' from parent bone 'aura', there's no bone with that name.
Model '0x007925': Missing anim or fallbacks: hgtidlesprf
Matrix is not invertible.
Model '0x0053cb': Bad Matrix in GetWorldBoneMatrix - Bone bone:AnkleL
Model '0x0053cb': Bad Matrix in GetWorldBoneMatrix - Bone bone:AnkleR
*--> DirectX Device Info <--*
VendorId = 0x1002
DeviceId = 0x6719
Version = 8.17.0010.1140
Description = AMD Radeon HD 6900 Series
Compat = 0x00000000
VidMem = 1765 MB
Assertion: val >= 0
File: ..\..\..\Core\Basics\Windows\Math.cpp(229)
App: Gw2.exe
Pid: 3012
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 15572
When: 2012-09-26T19:04:08Z 2012-09-26T15:04:08-04:00
Uptime: 0 days 0:08:39
Flags: 0
*--> System <--*
Name: CHUCK-PC
IpAddr: 192.168.1.110
Processors: 4 [AuthenticAMD:15:4:3]
OSVersion: Windows 6.1 (64 bit)
*--> System Memory <--*
Physical: 13796MB/16382MB 84%
Paged: 29704MB/32762MB 90%
Virtual: 2664MB/ 4095MB 65%
Load: 15%
CommitTotal: 3058MB
CommitLimit: 32762MB
CommitPeak: 3170MB
SystemCache: 1431MB
HandleCount: 15981
ProcessCount: 44
ThreadCount: 605
*--> Process Memory <--*
Private: 1148MB
WorkingSet: 920MB
PeakWorkingSet: 957MB
PageFaults: 526020
[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]
*--> Thread 0x6c4 <--*
*--> Trace <--*
Pc:00639084 Fr:3635ff04 Rt:00ac3649 Arg:c358bd46 00000003 00000010 06e05910
Pc:00ac3649 Fr:3635ff34 Rt:00ac36b6 Arg:3f5996dd c358bd46 0f820400 0f828400
Pc:00ac36b6 Fr:3635ff78 Rt:0085d25a Arg:00000000 00000000 0085d329 7639339a
Pc:0085d25a Fr:3635ff94 Rt:77e69ef2 Arg:00000000 41ca435c 00000000 00000000
Pc:77e69ef2 Fr:3635ffd4 Rt:77e69ec5 Arg:0085d300 00000000 00000000 00000000
Pc:77e69ec5 Fr:3635ffec Rt:00000000 Arg:0085d300 00000000 00000000 00000000
*--> Thread registers <--*
eax=3635fae8 ebx=00000000 ecx=00000000 edx=0000003c esi=00000000 edi=00000000
eip=00639084 esp=3635fefc ebp=3635ff04
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246
eax-32 3635FAC8 00000000 fffffd34 000002e4 fffffd34
eax-16 3635FAD8 000002cc 00000019 00000000 3635fae8
eax +0 3635FAE8 80000003 00000000 00000000 771fb9bc
eax+16 3635FAF8 00000002 00000002 106cb0c0 00000280
eax+32 3635FB08 3635fb2c 0000003c 3635fe70 3635fbf0
eax+48 3635FB18 3635fb3c 0089f693 3635fbf0 00000000
*--> Code <--*
00639064 eed94508 d8d1dfe0 ddd9f6c4 01741968 ..E..........t.h
00639074 e5000000 ddd8ba54 4f2701b9 c04f2701 .......TO'...O'.
00639084 e8e75a01 00d94508 dc15a84f 2701dfe0 ..Z...E....O'...
00639094 f6c4417b 1968e600 0000ddd8 ba544f27 ..A{.h.......TO'
006390A4 01b9904f 2701e8c1 5a0100d9 4508dd05 ...O'...Z...E...
006390B4 884f2701 d8c1d95d 088b4d08 81e1ffff .O'....]..M.....
*--> Stack <--*
3635FEFC 00639089 000000e5 3635ff34 00ac3649 ..c.....4.56I6..
3635FF0C c358bd46 00000003 00000010 06e05910 F.X..........Y..
3635FF1C 00000400 80000000 45400000 c50a0000 ..........@E....
3635FF2C 00000030 00000029 3635ff78 00ac36b6 0...)...x.56.6..
3635FF3C 3f5996dd c358bd46 0f820400 0f828400 ..Y?F.X.........
3635FF4C 0f830400 0f869400 00000000 00000000 ................
3635FF5C 00000000 06e05910 00000000 0f86a510 .....Y..........
3635FF6C 0f869400 111f9a60 0f86a400 3635ff94 ....`.........56
3635FF7C 0085d25a 00000000 00000000 0085d329 Z...........)...
3635FF8C 7639339a 00000000 3635ffd4 77e69ef2 .39v......56...w
3635FF9C 00000000 41ca435c 00000000 00000000 ....\C.A........
3635FFAC 00000000 80000003 763b76f7 763b76f7 .........v;v.v;v
3635FFBC 3635ffa0 3635f6b0 ffffffff 77ea71d5 ..56..56.....q.w
3635FFCC 001a79b8 00000000 3635ffec 77e69ec5 .y........56...w
3635FFDC 0085d300 00000000 00000000 00000000 ................
3635FFEC 00000000 00000000 0085d300 00000000 ................
*--> Error Logs <--*
jectile effect for skill 'Aw3PF.xcnwE'
Model '0x010242': Can't link child '0x00df68' to parent bone 'root', there's no bone with that name. Linking to root instead
Model '0x010242': Can't unlink child '0x00df68' from parent bone 'root', there's no bone with that name.
Model '0x01a236': Can't link child '0x00df44' to parent bone 'aura', there's no bone with that name. Linking to root instead
Model '0x01a236': Can't unlink child '0x00df44' from parent bone 'aura', there's no bone with that name.
Couldn't find projectile effect for skill 'Aw3PF.xcnwE'
Model '0x00d677': Can't link child '0x00df9a' to parent bone 'root', there's no bone with that name. Linking to root instead
Model '0x00d677': Can't unlink child '0x00df9a' from parent bone 'root', there's no bone with that name.
Model '0x007925': Missing anim or fallbacks: ggtalrtrunf
Model '0x013090': Missing anim or fallbacks: on
Model '0x005d5d': UnlinkModel called on CModel without LinkComponent
Model '0x005d5d': UnlinkModel called on CModel without LinkComponent
Model '0x00f4ed': UnlinkModel called on CModel without LinkComponent
Model '0x005d5d': UnlinkModel called on CModel without LinkComponent
Model '0x006472': Can't link child '0x00ced3' to parent bone 'mouth', there's no bone with that name. Linking to root instead
Model '0x006472': Can't unlink child '0x00ced3' from parent bone 'mouth', there's no bone with that name.
Model '0x003713': Missing anim or fallbacks: ugtrunfidl
Model '0x003713': Missing anim or fallbacks: ugtidlerunf
Model '0x003713': Missing anim or fallbacks: ugtrunfidl
Model '0x01a236': Can't link child '0x00df44' to parent bone 'aura', there's no bone with that name. Linking to root instead
Model '0x01a236': Can't unlink child '0x00df44' from parent bone 'aura', there's no bone with that name.
Model '0x007925': Missing anim or fallbacks: hgtidlesprf
Matrix is not invertible.
Model '0x0053cb': Bad Matrix in GetWorldBoneMatrix - Bone bone:AnkleL
Model '0x0053cb': Bad Matrix in GetWorldBoneMatrix - Bone bone:AnkleR
*--> DirectX Device Info <--*
VendorId = 0x1002
DeviceId = 0x6719
Version = 8.17.0010.1140
Description = AMD Radeon HD 6900 Series
Compat = 0x00000000
VidMem = 1765 MB