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Archived from groups: microsoft.public.windowsxp.print_fax (More info?)
I have a Dell Inspiron 8500 with XP Pro that I am trying to connect to an HP
Laserjet 4P. The 4P tests OK on a W-98 machine, so I know it and the cable
are not the problem.
When I try to print, I get no output, and a message that the document failed
to print. I've tried Word, Notepad, and DOS, and no results. When I
interrogate the printer from the print dialog box, it tells me that the
Services Directory is unavailable. Tried uninstalling and reinstalling the
printer, and re-booting. The computer prints normally to an HP 3100 laserjet
and a newer HP injet printer as well.
I can't seem to find anything in the Help and Knowledgebase to tell me where
to go. I did try following instructions to investigate the "printer
permissions", but stalled out when I right-clicked on the printer and there
was no "Security" tab anywhere in the dialog box as described.
Any help would be appreciated.
Rich Phillips
I have a Dell Inspiron 8500 with XP Pro that I am trying to connect to an HP
Laserjet 4P. The 4P tests OK on a W-98 machine, so I know it and the cable
are not the problem.
When I try to print, I get no output, and a message that the document failed
to print. I've tried Word, Notepad, and DOS, and no results. When I
interrogate the printer from the print dialog box, it tells me that the
Services Directory is unavailable. Tried uninstalling and reinstalling the
printer, and re-booting. The computer prints normally to an HP 3100 laserjet
and a newer HP injet printer as well.
I can't seem to find anything in the Help and Knowledgebase to tell me where
to go. I did try following instructions to investigate the "printer
permissions", but stalled out when I right-clicked on the printer and there
was no "Security" tab anywhere in the dialog box as described.
Any help would be appreciated.
Rich Phillips