20 pages into 14+1+5

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

When I go to print a 20 page document, it sends 14 pages, then 1, then 5. I
caught it breaking up the document when I sent it to the Adobe Acrobat
printer, which asked me to name three separate documents to complete the 20
page send. It also happens when I ask for multiple copies of a 20 page
collated document to a laser printer. Sometimes it prints the first 14 pages
multiple times, and then the last 6 multiple times, but not always. Really
unusual. It started this unusual behavior after I attempted to install Wyse
Rapport 4.0 software on my computer, which included a SQL server. The
install of Rapport aborted, and I removed all signs of the attempted install
from my computer to the best of my abilites. The unusual print response
started after that day. Any ideas?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Did you try a System Restore to the point before you tried to install Wyse?

Did you try reinstalling Adobe Acrobat?
--
Cari (MS-MVP)
Printing & Imaging



"RLR" <RLR@discussions.microsoft.com> wrote in message
news:FAFBE04A-2038-40FA-B849-DC1A2D0BF4F1@microsoft.com...
> When I go to print a 20 page document, it sends 14 pages, then 1, then 5.
> I
> caught it breaking up the document when I sent it to the Adobe Acrobat
> printer, which asked me to name three separate documents to complete the
> 20
> page send. It also happens when I ask for multiple copies of a 20 page
> collated document to a laser printer. Sometimes it prints the first 14
> pages
> multiple times, and then the last 6 multiple times, but not always.
> Really
> unusual. It started this unusual behavior after I attempted to install
> Wyse
> Rapport 4.0 software on my computer, which included a SQL server. The
> install of Rapport aborted, and I removed all signs of the attempted
> install
> from my computer to the best of my abilites. The unusual print response
> started after that day. Any ideas?
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Cari -

I have reinstalled Acrobat from scratch, with the same result when printing
a document to the Acrobat printer. Since the problem occurs when I send
multiple copies to a hard printer also, I think the issue is elsewhere. I
have tried 3 different restore points, and always get the message that the
system cannot be restored, select a different system restore point. I got
that message a long time ago when I first upgraded to XP SR1, but I never
spent the time to troubleshoot the issue. It appears to be an ongoing
problem with System Restore on my computer.

"Cari (MS-MVP)" wrote:

> Did you try a System Restore to the point before you tried to install Wyse?
>
> Did you try reinstalling Adobe Acrobat?
> --
> Cari (MS-MVP)
> Printing & Imaging
>
>
>
> "RLR" <RLR@discussions.microsoft.com> wrote in message
> news:FAFBE04A-2038-40FA-B849-DC1A2D0BF4F1@microsoft.com...
> > When I go to print a 20 page document, it sends 14 pages, then 1, then 5.
> > I
> > caught it breaking up the document when I sent it to the Adobe Acrobat
> > printer, which asked me to name three separate documents to complete the
> > 20
> > page send. It also happens when I ask for multiple copies of a 20 page
> > collated document to a laser printer. Sometimes it prints the first 14
> > pages
> > multiple times, and then the last 6 multiple times, but not always.
> > Really
> > unusual. It started this unusual behavior after I attempted to install
> > Wyse
> > Rapport 4.0 software on my computer, which included a SQL server. The
> > install of Rapport aborted, and I removed all signs of the attempted
> > install
> > from my computer to the best of my abilites. The unusual print response
> > started after that day. Any ideas?
>
>
>