Archived from groups: microsoft.public.windowsxp.print_fax (
More info?)
In <ubVeINxhFHA.3656@TK2MSFTNGP09.phx.gbl>, "Cari \(MS-MVP\)" <Newsgroups1@coribright.com> writes:
>If it happens immediately on starting the PC I would suggest a possible
>power supply issue. How many USB devices do you have attached to each PC?
>How much upgrading have you done since the purchase of both PCs?
The printer is the only USB device on each PC.
There have been no upgrades since purchase.
>
>
><johnsuth@nospam.com.au> wrote in message
>news:c1.2c.2xK1y8$0J0@smith.microsoft.com...
>> In <eOT5g5QhFHA.328@tk2msftngp13.phx.gbl>, "Cari \(MS-MVP\)"
>> <Newsgroups1@coribright.com> writes:
>>>Check cables.... and have you tried installing SP2?
>>
>>
>> I will be less flippant and more specific.
>>
>> Some HP printer drivers are installed automagically without human
>> intervention when powering on the PC after plugging in the printer. How
>> could I "incorrectly install" these?
>>
>> Others require me to invoke the Wizard to find the driver in the XP
>> cabinet then install it without further intervention on my part. How
>> could I "incorrectly install" these?
>>
>> For the HP laserjet 1010 which I found gathering dust in a corner, I
>> Googled for and downloaded and installed a driver. The test page printed.
>> What was wrong with that install?
>>
>> I moved one printer between PCs but it made no difference.
>>
>> I went into Hardware Manager and told the USB controller to stay awake,
>> but anyway, the problem occurs immediately after booting and before
>> anything could reasonably time out.
>>
>> Surely USB printers worked before SP2?
>>
>> I did apply ACEs to the spooler folder in the hope of enabling network
>> users to delete jobs in error; it did not.
>>
>> All applications and printers default to the correct paper size and the
>> printer drivers are instructed to ignore forms mismatch anyway.
>>
>> The problem initiator seems to be the printer going offline only a short
>> time after booting.
>>
>> After that every job is in error when it gets to the head of the queue.
>>
>> All this time the control panel is reporting that the printer is "Ready".
>>
>> The printers have worked more reliably than this (but never perfectly) in
>> the past. The problem has crept up on me.
>>
>> I did try a parallel port printer but it suffered a mechanical failure
>> before I was able to measure its reliability.
>>
>> There is a possibly related problem with an NT application which I
>> originally got working and printing using 95 compatability, but it
>> recently failed to load. When I changed to NT compatability, it loaded
>> but could not find any printers.
>>
>>
>>
>>
>>>
>>>
>>><johnsuth@nospam.com.au> wrote in message
>>>news:c1.2c.2xHhGF$0Iy@smith.microsoft.com...
>>>> In <uRCw4l9gFHA.2180@TK2MSFTNGP15.phx.gbl>, "Cari \(MS-MVP\)"
>>>> <Newsgroups1@coribright.com> writes:
>>>>>In Device Manager, ensure your USP ports are not set to hibernate under
>>>>>their Power Management options.
>>>>>
>>>>>Uninstall and reinstall your printers correctly:
>>>>>http://www.coribright.com/windows/Article%20One.htm
>>>>
>>>> Been there done that! What else should I try?
>>>>
>>>>>
>>>>><johnsuth@nospam.com.au> wrote in message
>>>>>news:c1.2c.2xH64m$0Ix@smith.microsoft.com...
>>>>>>
>>>>>> Two identical Dell PCs each with XP Home SP1, and a different USB
>>>>>> printer
>>>>>> on each.
>>>>>>
>>>>>> Both printers behave the same:-
>>>>>>
>>>>>> On booting the PC and printing a document, the first page may or may
>>>>>> not
>>>>>> print, but then the printer goes to Offline mode.
>>>>>>
>>>>>> I employ the mouse to revert to Online mode, but then the balance of
>>>>>> the
>>>>>> print job is in error for no apparent reason.
>>>>>>
>>>>>> There must be a cause and a solution to this.
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>
>
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