XP PRO: Fax printer reinstalls as Document Image Writer

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

XP Pro/SP2

My fax printer driver must have become corrupted because the console said
there was no printer driver installed. I went to Add Windows Components,
added Fax again and nothing happened. Went to Printers/Add Printer and let
the wizard add a fax driver and it came up with a Microsoft Office Document
Image Driver on LPT1. Fax Console still complains there is no fax driver, so
I'm assuming that's the wrong printer driver.

I'd like to force the install of a printer driver but I don't know what port
it's supposed to be on and where to go to look for the driver.

Thank you.

Jean
(remove "spamfree" if you're responding by e-mail, please)
5 answers Last reply
More about printer reinstalls document image writer
  1. Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

    There is no information here.
    Verify that Windows XP Fax ever worked on your system.
    If so, list the steps that broke it.
    --
    Russ Valentine
    [MVP-Outlook]
    "R. Anvil" <ranvil@comcast.net> wrote in message
    news:CJSdnfgHB-QCKlPfRVn-tg@comcast.com...
    > XP Pro/SP2
    >
    > My fax printer driver must have become corrupted because the console said
    > there was no printer driver installed. I went to Add Windows Components,
    > added Fax again and nothing happened. Went to Printers/Add Printer and let
    > the wizard add a fax driver and it came up with a Microsoft Office
    > Document Image Driver on LPT1. Fax Console still complains there is no fax
    > driver, so I'm assuming that's the wrong printer driver.
    >
    > I'd like to force the install of a printer driver but I don't know what
    > port it's supposed to be on and where to go to look for the driver.
    >
    > Thank you.
    >
    > Jean
    > (remove "spamfree" if you're responding by e-mail, please)
    >
    >
  2. Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

    Maybe you didn't receive my entire message. Stating that the printer driver
    became corrupted is an implication that the fax driver at one time worked,
    but if you need a specific statement that XP Fax worked, yes it did.

    I don't know what broke it. It doesn't really matter what corrupted the
    file, I need to re-install Fax.


    "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
    news:Od8eYX%23gFHA.2072@TK2MSFTNGP14.phx.gbl...
    > There is no information here.
    > Verify that Windows XP Fax ever worked on your system.
    > If so, list the steps that broke it.
    > --
    > Russ Valentine
    > [MVP-Outlook]
    > "R. Anvil" <ranvil@comcast.net> wrote in message
    > news:CJSdnfgHB-QCKlPfRVn-tg@comcast.com...
    >> XP Pro/SP2
    >>
    >> My fax printer driver must have become corrupted because the console said
    >> there was no printer driver installed. I went to Add Windows Components,
    >> added Fax again and nothing happened. Went to Printers/Add Printer and
    >> let the wizard add a fax driver and it came up with a Microsoft Office
    >> Document Image Driver on LPT1. Fax Console still complains there is no
    >> fax driver, so I'm assuming that's the wrong printer driver.
    >>
    >> I'd like to force the install of a printer driver but I don't know what
    >> port it's supposed to be on and where to go to look for the driver.
    >>
    >> Thank you.
    >>
    >> Jean
    >> (remove "spamfree" if you're responding by e-mail, please)
    >>
    >>
    >
    >
  3. Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

    Then at the very least list the steps you've used to reinstall it and what
    happens when you try.
    Did you read the directions?
    http://www.microsoft.com/windowsxp/using/setup/learnmore/crawford_02october21.mspx

    --
    Russ Valentine
    [MVP-Outlook]
    "Jean Louise" <jlouise52@comcast.net> wrote in message
    news:NeqdnXz9RJOTWU_fRVn-sQ@comcast.com...
    > Maybe you didn't receive my entire message. Stating that the printer
    > driver became corrupted is an implication that the fax driver at one time
    > worked, but if you need a specific statement that XP Fax worked, yes it
    > did.
    >
    > I don't know what broke it. It doesn't really matter what corrupted the
    > file, I need to re-install Fax.
    >
    >
    > "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
    > news:Od8eYX%23gFHA.2072@TK2MSFTNGP14.phx.gbl...
    >> There is no information here.
    >> Verify that Windows XP Fax ever worked on your system.
    >> If so, list the steps that broke it.
    >> --
    >> Russ Valentine
    >> [MVP-Outlook]
    >> "R. Anvil" <ranvil@comcast.net> wrote in message
    >> news:CJSdnfgHB-QCKlPfRVn-tg@comcast.com...
    >>> XP Pro/SP2
    >>>
    >>> My fax printer driver must have become corrupted because the console
    >>> said there was no printer driver installed. I went to Add Windows
    >>> Components, added Fax again and nothing happened. Went to Printers/Add
    >>> Printer and let the wizard add a fax driver and it came up with a
    >>> Microsoft Office Document Image Driver on LPT1. Fax Console still
    >>> complains there is no fax driver, so I'm assuming that's the wrong
    >>> printer driver.
    >>>
    >>> I'd like to force the install of a printer driver but I don't know what
    >>> port it's supposed to be on and where to go to look for the driver.
    >>>
    >>> Thank you.
    >>>
    >>> Jean
    >>> (remove "spamfree" if you're responding by e-mail, please)
    >>>
    >>>
    >>
    >>
    >
    >
  4. Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

    I didn't read those specific directions, but I did those steps without the
    prompt. Everything looks as if it installs correctly but then when I bring
    up the fax console it has an indicator that there is no fax driver
    installed.

    I've also tried installing a printer as a fax and end up with Microsoft
    Office Image Writer on its own port.


    "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
    news:uBgDgFmhFHA.2484@TK2MSFTNGP15.phx.gbl...
    > Then at the very least list the steps you've used to reinstall it and what
    > happens when you try.
    > Did you read the directions?
    > http://www.microsoft.com/windowsxp/using/setup/learnmore/crawford_02october21.mspx
    >
    > --
    > Russ Valentine
    > [MVP-Outlook]
    > "Jean Louise" <jlouise52@comcast.net> wrote in message
    > news:NeqdnXz9RJOTWU_fRVn-sQ@comcast.com...
    >> Maybe you didn't receive my entire message. Stating that the printer
    >> driver became corrupted is an implication that the fax driver at one time
    >> worked, but if you need a specific statement that XP Fax worked, yes it
    >> did.
    >>
    >> I don't know what broke it. It doesn't really matter what corrupted the
    >> file, I need to re-install Fax.
    >>
    >>
    >> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
    >> news:Od8eYX%23gFHA.2072@TK2MSFTNGP14.phx.gbl...
    >>> There is no information here.
    >>> Verify that Windows XP Fax ever worked on your system.
    >>> If so, list the steps that broke it.
    >>> --
    >>> Russ Valentine
    >>> [MVP-Outlook]
    >>> "R. Anvil" <ranvil@comcast.net> wrote in message
    >>> news:CJSdnfgHB-QCKlPfRVn-tg@comcast.com...
    >>>> XP Pro/SP2
    >>>>
    >>>> My fax printer driver must have become corrupted because the console
    >>>> said there was no printer driver installed. I went to Add Windows
    >>>> Components, added Fax again and nothing happened. Went to Printers/Add
    >>>> Printer and let the wizard add a fax driver and it came up with a
    >>>> Microsoft Office Document Image Driver on LPT1. Fax Console still
    >>>> complains there is no fax driver, so I'm assuming that's the wrong
    >>>> printer driver.
    >>>>
    >>>> I'd like to force the install of a printer driver but I don't know what
    >>>> port it's supposed to be on and where to go to look for the driver.
    >>>>
    >>>> Thank you.
    >>>>
    >>>> Jean
    >>>> (remove "spamfree" if you're responding by e-mail, please)
    >>>>
    >>>>
    >>>
    >>>
    >>
    >>
    >
    >
  5. Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

    You certainly have left out all of the relevant information.
    That second option certainly would never work, but finally explains how you
    ended up where you did.
    Focus on the first option. It is the only one that would work. Explain in
    detail what you did, what happened and your suspicion on why it worked when
    you first installed Fax but not this time. You're the only one with the
    information that might give us a clue.
    --
    Russ Valentine
    [MVP-Outlook]
    "Jean Louise" <jlouise52@comcast.net> wrote in message
    news:W9GdnV3rZ9w010jfRVn-jw@comcast.com...
    >I didn't read those specific directions, but I did those steps without the
    >prompt. Everything looks as if it installs correctly but then when I bring
    >up the fax console it has an indicator that there is no fax driver
    >installed.
    >
    > I've also tried installing a printer as a fax and end up with Microsoft
    > Office Image Writer on its own port.
    >
    >
    > "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
    > news:uBgDgFmhFHA.2484@TK2MSFTNGP15.phx.gbl...
    >> Then at the very least list the steps you've used to reinstall it and
    >> what happens when you try.
    >> Did you read the directions?
    >> http://www.microsoft.com/windowsxp/using/setup/learnmore/crawford_02october21.mspx
    >>
    >> --
    >> Russ Valentine
    >> [MVP-Outlook]
    >> "Jean Louise" <jlouise52@comcast.net> wrote in message
    >> news:NeqdnXz9RJOTWU_fRVn-sQ@comcast.com...
    >>> Maybe you didn't receive my entire message. Stating that the printer
    >>> driver became corrupted is an implication that the fax driver at one
    >>> time worked, but if you need a specific statement that XP Fax worked,
    >>> yes it did.
    >>>
    >>> I don't know what broke it. It doesn't really matter what corrupted the
    >>> file, I need to re-install Fax.
    >>>
    >>>
    >>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
    >>> news:Od8eYX%23gFHA.2072@TK2MSFTNGP14.phx.gbl...
    >>>> There is no information here.
    >>>> Verify that Windows XP Fax ever worked on your system.
    >>>> If so, list the steps that broke it.
    >>>> --
    >>>> Russ Valentine
    >>>> [MVP-Outlook]
    >>>> "R. Anvil" <ranvil@comcast.net> wrote in message
    >>>> news:CJSdnfgHB-QCKlPfRVn-tg@comcast.com...
    >>>>> XP Pro/SP2
    >>>>>
    >>>>> My fax printer driver must have become corrupted because the console
    >>>>> said there was no printer driver installed. I went to Add Windows
    >>>>> Components, added Fax again and nothing happened. Went to Printers/Add
    >>>>> Printer and let the wizard add a fax driver and it came up with a
    >>>>> Microsoft Office Document Image Driver on LPT1. Fax Console still
    >>>>> complains there is no fax driver, so I'm assuming that's the wrong
    >>>>> printer driver.
    >>>>>
    >>>>> I'd like to force the install of a printer driver but I don't know
    >>>>> what port it's supposed to be on and where to go to look for the
    >>>>> driver.
    >>>>>
    >>>>> Thank you.
    >>>>>
    >>>>> Jean
    >>>>> (remove "spamfree" if you're responding by e-mail, please)
    >>>>>
    >>>>>
    >>>>
    >>>>
    >>>
    >>>
    >>
    >>
    >
    >
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