XP Pro printing prob

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Hello all, I am having an issue when I am trying to print to a network
printer from a WindowsXP Pro machine. A few issues but I have a feeling
they might all be related. If I try to print to a envelope on this printer,
when I go into "envelopes and labels" in MS Word the Print button is greyed
out. The printer is installed on the machine and I can print a test page.
But when I go into the printer properties I usually get an error that says,
"Function address 0x26b40ea caused a protection fault. (exception code
0xc0000005) Some or all property page(s) may not be displayed." I am totally
lost on this, any help would be greatly appriciated!

Thanks,

Zagman13

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

What print driver? The driver is causing a failure in explorer.exe when
opening the printer properties.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

"Zagman13" <zagman13@hotmail.com> wrote in message
news:umZwBt%23gFHA.572@TK2MSFTNGP15.phx.gbl...
> Hello all, I am having an issue when I am trying to print to a network
> printer from a WindowsXP Pro machine. A few issues but I have a feeling
> they might all be related. If I try to print to a envelope on this
printer,
> when I go into "envelopes and labels" in MS Word the Print button is
greyed
> out. The printer is installed on the machine and I can print a test page.
> But when I go into the printer properties I usually get an error that
says,
> "Function address 0x26b40ea caused a protection fault. (exception code
> 0xc0000005) Some or all property page(s) may not be displayed." I am
totally
> lost on this, any help would be greatly appriciated!
>
> Thanks,
>
> Zagman13
>
>