i read other posts regarding similar issues, but none of the fixes work. I've contacted nvidia and ea tier 2 tech support for help, but neither knows how to fix this. It usually crashes with a black or red screen flicker and a constant sound loop after which i have to usually force a shut down. On rare occasions it recovers and i get an error.
Issue started soon after i got close quarters with premium...it soon made me unable to play bf3 without it crashing my rig. I figured it may only be with bf3...but now it spread to black mesa and borderlands 2.
Here's the info:
" DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG : Device hung due to badly formed commands. GPU "NVIDIA GeForce GTX 670" Driver 30623"
Things I've tried based on troubleshooting guides by the techs:
- reinstall video drivers
- clean reinstall (safe mode with full removal of old) of drivers
- fixing bf3 from origin
- checking for updates for bf3 through origin
- reverting to any older version of drivers (tried everything from 301 up, including beta)
- playing game on different settings such as: high, medium and even low (normally its all ultra)
- cleaning registry (Eusing Free Registry Cleaner)
some other info that might help you obtained from a dump file which sometimes gets created:
just as a sidenote: is there a way to test whether or not the psu is faulty?
since you did spring a notion of doubt about the PSU in my head...id try that...if you can point me in the right direction...?
Well, a PSU is not easily tested without a Multi meter.
You will have to take the PSU out the case, plug it in and keep the green and any black lead (from the 24pin plug)shorted, to force it ON.Use a paperclip.
Then use the multi meter and test the voltages.
Here are the standard colors(you prob know, but just in case and some companies use white for +12V)**
PINK/PURPLE +5V SB
But this is all really moot, as the readings will probably be good. This is cause there is no load on the PSU.
Easiest is to try it in another PC and look for new/similar problems in the test pc..DO NOT USE THE MULTI METER when the mobo is plugged into the PSU.
i'll try what you suggest, but yeah...i figure the psu would have to be really REALLY damaged to get any low/off readings...
i will try taking the psu to a different comp but i think it'll have to be one of similar specs otherwise the psu might not get solicited enough to cause the same issue (if it is the psu)
i might have to go out and get another psu...just in case...and rma this one...
i assume there is no software that stress tests the psu...as such ill try these 2 options and get back to you in a few days...
thanks again for the reply...
btw...if i may ask...since the error log says the dx driver is at fault...how did you come to the psu conclusion?
any others that might have more insight...please reply...id be most grateful
Well, dx drivers are special software libraries that literally give applications the processing commands the GPU is capable of, thus they do not have to be concerned "how" its done, just, that that it can be done.
In other words, these drivers and even your nVidia drivers communicate to the GPU an a hardware level.
It is like built in instructions(hence DX-9-10-11 etc)
and since you had an gaming issue, dx libraries was loaded and executed, and then you got that error log with the dx errors after a while as the dx drivers was unable to comunicate further with the GPU.
aaaand... since the GPU is new it had to mean it was probably not at fault.And the "crash" was the card stopping itself from drawing to much/little current bringing the PSU into the picture... ok?
Then I will suggest waiting for a software patch from either BF or GFX vendors.
I found in the past that disabling/lowering some advanced gfx settings and running games "as Administrator" in some games stopped some of the crashes...fiddle around until you find a "playable" scenario. And don't forget to close unused apps while gaming.
maybe some1 can help me with that? i tired using precision X but its not an exact numbers thing with that...just slide some dials and percentages...i need to make it work and see if its still causing issues...