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Sims 3 wont save graphic changing options

Last response: in Video Games
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October 1, 2012 5:33:56 AM

Hello,
when i first load up the sims 3 i get a message saying" cant identify hardware" and "video card unrecognized". so i proceed any ways. get into game and in birds eye view all streets and landscapes are black. also when trying to save any changes under the options the only one that saves is the resolution. if any one can help me please do.
HERE ARE MY SPECS

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: DX4860
BIOS: BIOS Date: 10/31/11 10:13:44 Ver: 04.06.04
Processor: Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
Memory: 8192MB RAM
Available OS Memory: 8172MB RAM
Page File: 2313MB used, 14029MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Card name: AMD Radeon HD 6670
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6758)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6758&SUBSYS_25451458&REV_00
Display Memory: 742 MB
Dedicated Memory: 1008 MB
Shared Memory: 3830 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: E2251
Monitor Id: GSM586D
Native Mode: 1920 x 1080(p) (60.000Hz)
October 2, 2012 1:29:46 AM

Please any reply if you even have close to same problem. This game also works on my five year old laptop. But the install this time was a brand new computer and i believe i updated everything
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January 1, 2013 12:41:06 AM

The same thing happened to me I've tried to refresh everything but that didn't do anything I wish I could help you sorry:( 
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June 12, 2013 6:44:14 AM

Hello. I'm sorry to say that I can't help you out but I'm going through almost the exact same situation as well, so I can sympathize with you. The only difference is the computer, and that there black and white flickers.

I hope we both figure out how to fix it.
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July 23, 2013 5:07:57 AM

I know this question is way old, but I had the same problem, and turns out I was trying to run the game without a GraphicsRules.sgr file. I had apparently taken it out when trying out an hq mod and forgotten to put it back in. so go into your installation folder\game\bin and check if GraphicsRules.sgr is in there. if it isn't, you can find it on the internet. hope this'll help other people looking up the same problem!
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