Fax Wizard- ms fax driver override

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Hi all,
running windows xp. purchased faz wizard(from multisource), downloaded
software. continued to get error message regarding port problem. working
with their support. seems to come down to ms fax wizard driver overrides new
fax wizard driver. even went to dos prompt and removed ms fax driver and
reinstalled software but still have ms fax driver overriding new driver. do
i need to add a port? is it a driver problem?

new to this, hope it makes sense.
--
bj

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

No help out there?
My operating system needs configured to run this software. I am unable to
disable MS Fax driver to allow FaxWizard to run.
--
bj


"Barb" wrote:

> Hi all,
> running windows xp. purchased faz wizard(from multisource), downloaded
> software. continued to get error message regarding port problem. working
> with their support. seems to come down to ms fax wizard driver overrides new
> fax wizard driver. even went to dos prompt and removed ms fax driver and
> reinstalled software but still have ms fax driver overriding new driver. do
> i need to add a port? is it a driver problem?
>
> new to this, hope it makes sense.
> --
> bj

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Why are you expecting help here? You are asking about a third party product.
Can they not help you?
--
Russ Valentine
[MVP-Outlook]
"Barb" <Barb@discussions.microsoft.com> wrote in message
news:451199E5-6C12-401E-AFC6-222C1BC2A773@microsoft.com...
> No help out there?
> My operating system needs configured to run this software. I am unable to
> disable MS Fax driver to allow FaxWizard to run.
> --
> bj
>
>
> "Barb" wrote:
>
>> Hi all,
>> running windows xp. purchased faz wizard(from multisource), downloaded
>> software. continued to get error message regarding port problem.
>> working
>> with their support. seems to come down to ms fax wizard driver overrides
>> new
>> fax wizard driver. even went to dos prompt and removed ms fax driver and
>> reinstalled software but still have ms fax driver overriding new driver.
>> do
>> i need to add a port? is it a driver problem?
>>
>> new to this, hope it makes sense.
>> --
>> bj