Archived from groups: microsoft.public.windowsxp.print_fax (More info?)
I have a number of users who are having a problem printing to certain network
shared printers. The workstations are primarily Windows XP and 1 Windows
2000. The printers appear installed in the Printer folder. They appear in
some applications and don't appear in others. For example, I print from Word
and the printer is listed, I try to print from Outlook and the same printer
is not listed.
I have tried deleting and reinstalling the printer and that has not worked.
I have ran Windows Update and Office Update. I have updated the printer
drivers on the Printer Server. I have rebooted the Print Server (which is
Windows 2000).
On one of the PC's I did have trouble deleting the printer, I keep getting
an error messag saying the printer could not be removed. I ended up having
to remove it via the registry.
If anybody has any other suggestions that I may have missed it would be
greatly appreciated.
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