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System reboots when printing photos.

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Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

Help. Our complete system shuts off and reboots when printing photos on our
Canon S820. Usually on the third photo it happens. System says:

Event Source: Save Dump
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a
(0x00000016, 0x0000001c, 0x00000000, 0x804e1745). A dump was saved in:
C:\WINDOWS\Minidump\Mini072405-01.dmp.

Thanks anyone who can help.
Chris

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Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

How to gather information after a memory dump in Windows XP.
Chris,
Follow the info given here and post back what you find out;
'How to gather information '
(http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314084)
Best,
Treeman


--
Treeman


------------------------------------------------------------------------
Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
View this thread: http://www.msusenet.com/t-1870925078

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

Notebook PC or desktop PC?
--
Cari (MS-MVP)
Printing & Imaging



"Chris" <Chris@discussions.microsoft.com> wrote in message
news:848945FD-4CC5-4CCA-A426-42A2C9506864@microsoft.com...
> Help. Our complete system shuts off and reboots when printing photos on
> our
> Canon S820. Usually on the third photo it happens. System says:
>
> Event Source: Save Dump
> Description:
> The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a
> (0x00000016, 0x0000001c, 0x00000000, 0x804e1745). A dump was saved in:
> C:\WINDOWS\Minidump\Mini072405-01.dmp.
>
> Thanks anyone who can help.
> Chris

Reply to Anonymous
- 0 +

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

Hi Cari:

It's a Gateway PC. CMOS battery was low so we changed it, and the system
checked out alright. Updated the Canon printer with drivers for XP. System
reboots also when scanning photos.
--
Chris


"Cari (MS-MVP)" wrote:

> Notebook PC or desktop PC?
> --
> Cari (MS-MVP)
> Printing & Imaging
>
>
>
> "Chris" <Chris@discussions.microsoft.com> wrote in message
> news:848945FD-4CC5-4CCA-A426-42A2C9506864@microsoft.com...
> > Help. Our complete system shuts off and reboots when printing photos on
> > our
> > Canon S820. Usually on the third photo it happens. System says:
> >
> > Event Source: Save Dump
> > Description:
> > The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a
> > (0x00000016, 0x0000001c, 0x00000000, 0x804e1745). A dump was saved in:
> > C:\WINDOWS\Minidump\Mini072405-01.dmp.
> >
> > Thanks anyone who can help.
> > Chris
>
>
>

Reply to Chris
- 0 +

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

I kind of get "lost" when it comes to searching for the Knowledge Base and
the code parameters. The link is great though, thanks. I'll try and find my
way around.
--
Chris


"Treeman" wrote:

>
> How to gather information after a memory dump in Windows XP.
> Chris,
> Follow the info given here and post back what you find out;
> 'How to gather information '
> (http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314084)
> Best,
> Treeman
>
>
> --
> Treeman
>
>
> ------------------------------------------------------------------------
> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
> View this thread: http://www.msusenet.com/t-1870925078
>
>

Reply to Chris

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

Try updating your graphics card drivers from the manufacturer's website.
--
Cari (MS-MVP)
Printing & Imaging



"Chris" <Chris@discussions.microsoft.com> wrote in message
news:AAD61613-EF68-4315-9406-1BCBDAA56C60@microsoft.com...
> Hi Cari:
>
> It's a Gateway PC. CMOS battery was low so we changed it, and the system
> checked out alright. Updated the Canon printer with drivers for XP. System
> reboots also when scanning photos.
> --
> Chris
>
>
> "Cari (MS-MVP)" wrote:
>
>> Notebook PC or desktop PC?
>> --
>> Cari (MS-MVP)
>> Printing & Imaging
>>
>>
>>
>> "Chris" <Chris@discussions.microsoft.com> wrote in message
>> news:848945FD-4CC5-4CCA-A426-42A2C9506864@microsoft.com...
>> > Help. Our complete system shuts off and reboots when printing photos on
>> > our
>> > Canon S820. Usually on the third photo it happens. System says:
>> >
>> > Event Source: Save Dump
>> > Description:
>> > The computer has rebooted from a bugcheck. The bugcheck was:
>> > 0x1000000a
>> > (0x00000016, 0x0000001c, 0x00000000, 0x804e1745). A dump was saved in:
>> > C:\WINDOWS\Minidump\Mini072405-01.dmp.
>> >
>> > Thanks anyone who can help.
>> > Chris
>>
>>
>>

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