Archived from groups: microsoft.public.windowsxp.print_fax (More info?)
I have 3 machines connected to network via Netgear router. Installed HP s/w
on Win 2k machine, works fine printing to HP G95 c/w HP 300X print server.
When I try to install s/w on either desktop or laptop running XP SP2 software
hangs. I've closed down ZoneAlarm and AVG antivirus. I get as far as
'conect printer conected to network' and on clicking the next button nothing
happens. HP aren't being too helpful, now suggesting I install a printer
only driver, yet their website does indicate the combo is all compatible. I
can ping the printer from my xp machine no problem.
Has anyone got any ideas as to what may be causing the problem please?
--
Stuart
I have 3 machines connected to network via Netgear router. Installed HP s/w
on Win 2k machine, works fine printing to HP G95 c/w HP 300X print server.
When I try to install s/w on either desktop or laptop running XP SP2 software
hangs. I've closed down ZoneAlarm and AVG antivirus. I get as far as
'conect printer conected to network' and on clicking the next button nothing
happens. HP aren't being too helpful, now suggesting I install a printer
only driver, yet their website does indicate the combo is all compatible. I
can ping the printer from my xp machine no problem.
Has anyone got any ideas as to what may be causing the problem please?
--
Stuart