PSC 500 Printer unusable after restart

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Update the drivers that are compatible with XP from the HP website.
--
XP-WNP
Today is the first day of the
rest of your life.


"Art@nowhere.com" wrote:

> I just upgraded from ME to XP and now after installing my HP PSC
> 500, every time I restart the machine the Scanner is missing from the
> list of scanners and the printer won't print "print failed" message.
> The only way to reinstate the printer is to delete it and then go to the
> device manager and ports for the LPT, uncheck the "enable plug and
> play", click ok, check "enable plug and play" and then unplug the
> printer parallel cable and reconnect. The OS will then see the new
> hardware and install it. This is good until the next restart or
> shutdown. Any idea how to fix this problem>
>
> Thanks
> Art
>
>

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

OK, you'll need to completely uninstall the PSC and start anew. I also have
an HP PSC (different model) and love it. Disconnect the unit from the PC,
uninstall and reboot. DO NOT connect it while installing the software until
told to do so during the installation process. The Scanner actually uses the
Twain drivers
that are already in XP and that goes for the Copier also.
Uninstall & reinstall Printer
http://www.coribright.com/windows/Article%20One.htm
--
XP-WNP
Today is the first day of the
rest of your life.


"Art@nowhere.com" wrote:

> Byte,
> The HP web site does not have drivers for the PSC 500 printer. It
> states:
>
> Microsoft(R) Windows XP already contains drivers provided by HP for the
> HP all-in-one models listed below.
>
> All of the printing and scanning drivers required to print and scan were
> included with Windows XP. No additional software is required or
> available for download or ordering. Windows XP also contains much of the
> functionality that was previously supplied by the HP software. HP will
> not be releasing any additional Windows XP software for these models.
>
> If you are not able to print or scan after installing the built in
> drivers, refer to HP document Solving Problems When You Install
> Microsoft Windows XP Print and Scan Drivers (bpu01862).
>
> This document provides instructions for installing the following
> products in Windows XP:
>
> * HP PSC 500 series (PSC 500 and PSC 500xi)"
>
> Any other ideas?
>
> Thanks
> Art
>
>
>
> Byte wrote:
> > Update the drivers that are compatible with XP from the HP website.
>
>

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

What is the LPT set to in the BIOS?

Did you follow the instructions at the HP website?
--
Cari (MS-MVP)
Printing & Imaging



<Art@nowhere.com> wrote in message
newsgv3wmfnFHA.2156@TK2MSFTNGP14.phx.gbl...
> Byte,
> I completely uninstalled the printer and followed the process to
> re-install. All works fine until I restart my machine. That when the
> scanner is gone and the printer doesn't print.
>
> Art
>
> Byte wrote:
>> OK, you'll need to completely uninstall the PSC and start anew. I also
>> have
>> an HP PSC (different model) and love it. Disconnect the unit from the
>> PC, uninstall and reboot. DO NOT connect it while installing the
>> software until told to do so during the installation process. The
>> Scanner actually uses the Twain drivers
>> that are already in XP and that goes for the Copier also. Uninstall &
>> reinstall Printer
>> http://www.coribright.com/windows/Article%20One.htm
>