Cannot remove printer drivers - please help.

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Hi,

I run winxp sp2, on a dfi lanparty ut nF3 Ultra-D motherboard, AMD64
3800+ CPU, and have two printers on the USB connectors.

One of them is an Epson C70. The problem arose after I fresh installed
the printer drivers. I got a message saying the driver installation had
failed and that the printer would not work correctly (or words to that
effect). However, the test page did print correctly, but on re-start the
same mesages came up.

Next I tried to uninstall the drivers, so that I could reinstall them
again. I did this in the add-remove programs page. During the process
the software did seem to be removed, but the entry for Epson Printer
Software remained. When I tried to remove the entry the computer froze.
I next restarted, and tried again to remove the entry, but only got the
message " You do not have sufficient access to remove Epson Printer
Software from the Add Remove programs list".

Next I restarted in Safe Mode as an Administrator, but only got the same
message.

Please advise me how to correct this situation.

Many thanks

Roystont.

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

In article <qTlLe.4284$rR4.3920@trnddc08>, efparri@nowhere.world says...
> Under Printers and Faxes, you use File/Server Properties/Drivers to
> remove printer drivers. You have to be an Administrator and all
> sharing has to be removed first. Be sure to unplug the printer from
> the USB port before you start adding or removing drivers.
>
> --
> Earl F. Parrish
>
>
>
Hi,
Thank you for your information. I never knew that. Will be very useful
for next time.

Anyway, I solved the problem by unblocking a 'blocked' Epson file in the
Internet Security folder, and reinstallling the drivers, this time, with
all internet security and virus protection set to OFF.

roystont.