Fax client setup can't see/copy FX files...?

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Have a look at this article:

http://members.shaw.ca/bsanders/FA [...] oc88835132
Why can't the XP Fax Installation Program find the Installation Files?

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
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<email.helpline@gmail.com> wrote in message
news:1124536261.487400.287310@g49g2000cwa.googlegroups.com...
> Hello,
>
> I've setup Windows 2003 fax services on a W2K3 server and shared the
> device. I've tested faxing from Word on my PC and it works fine.
>
> However, when other users try to install the fax client, the setup
> hangs asking for the fx* setup files. I've tried different XPSP2 CDs,
> copying the files to a local directory, making sure that the users have
> local admin rights (and even domain admin rights) but to no avail. The
> files are already in the system32 directory so in theory the setup
> doesn't even need to copy them. Even if I delete them, it doesn't work.
> Our corporate SMS team reckons that there isn't any policy which could
> cause the problem.
>
> Anyone seen this problem before?
>
> Thanks,
>
> - Alan.
>