Printing problem : port DOT4_001

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Hi all,

I'm having the following problem with my printer: the first time I start it,
I can print and fax without a problem. If I switch the printer off, for any
reason, then switch it on again, I can't print anymore or fax, or whatever.

As the troubleshooter said, I went to see which port is used for my printer
and I found it installed on the port DOT4_001. Is this normal? Could this be
the source of the problem?


TY

 

[Byte]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

If the printer is connected thru a USB port then using the DOT port
is incorrect. Reinstall it using manufactureers instructions. Do not
connect the printer to the PC untill unstructed to do so.
Uninstall & reinstall Printer
http://www.coribright.com/windows/Article%20One.htm
--
XP-WNP
Today is the first day of the
rest of your life.


"duxxyy" wrote:

> Hi all,
>
> I'm having the following problem with my printer: the first time I start it,
> I can print and fax without a problem. If I switch the printer off, for any
> reason, then switch it on again, I can't print anymore or fax, or whatever.
>
> As the troubleshooter said, I went to see which port is used for my printer
> and I found it installed on the port DOT4_001. Is this normal? Could this be
> the source of the problem?
>
>
> TY

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

not necessarily. DOT4 is supported over USB for many of the HP
multifunction devices

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

"Byte" <Byte@discussions.microsoft.com> wrote in message
news:09D06D23-A25A-4579-9A6A-E6010214CE1E@microsoft.com...
> If the printer is connected thru a USB port then using the DOT port
> is incorrect. Reinstall it using manufactureers instructions. Do not
> connect the printer to the PC untill unstructed to do so.
> Uninstall & reinstall Printer
> http://www.coribright.com/windows/Article%20One.htm
> --
> XP-WNP
> Today is the first day of the
> rest of your life.
>
>
> "duxxyy" wrote:
>
> > Hi all,
> >
> > I'm having the following problem with my printer: the first time I start
it,
> > I can print and fax without a problem. If I switch the printer off, for
any
> > reason, then switch it on again, I can't print anymore or fax, or
whatever.
> >
> > As the troubleshooter said, I went to see which port is used for my
printer
> > and I found it installed on the port DOT4_001. Is this normal? Could
this be
> > the source of the problem?
> >
> >
> > TY