Sign in with
Sign up | Sign in
Your question

Can send but not receive fax

Last response: in Windows XP
Share
Anonymous
September 13, 2005 7:28:01 PM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have winXP media center edition on a new Dell Dimension 8400 computer with
Microsoft Fax console 5.1 installed and running. I can send faxes without a
problem, but I can't receive a fax. I have tried every suggestion I could
find, but nothing helps. I checked all settings over and over but can't
find anything wrong. I also have a AIO Dell printer with fax capability.
Do these programs work together or is there a problem there? I have DSL and
a Conexant D850 56K v.9x DFVc Modem.
Any suggestions?

More about : send receive fax

Anonymous
September 14, 2005 4:37:24 AM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

"granjan" <me@nowhere.com> wrote in message
news:uARGMHKuFHA.3660@tk2msftngp13.phx.gbl...
>I have winXP media center edition on a new Dell Dimension 8400
>computer with Microsoft Fax console 5.1 installed and running. I
>can send faxes without a problem, but I can't receive a fax. I
>have tried every suggestion I could find, but nothing helps. I
>checked all settings over and over but can't find anything wrong.
>I also have a AIO Dell printer with fax capability. Do these
>programs work together or is there a problem there? I have DSL and
>a Conexant D850 56K v.9x DFVc Modem.
> Any suggestions?
>
>
>

You enable sending and receiving separately. Does the balloon pop
up when the phone rings? Make sure that Windows XP fax is attached
to the correct modem. Sometimes if you have a cable for a wireless
phone attached, the fax software will associate itself with that
modem which is only present when the cellular phone is tethered to
the PC.

--
Earl F. Parrish
Anonymous
September 14, 2005 12:41:48 PM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

"Earl F. Parrish" <efparri@nowhere.world> wrote in message
news:8hKVe.7924$Hs6.6207@trnddc07...
>
> "granjan" <me@nowhere.com> wrote in message
> news:uARGMHKuFHA.3660@tk2msftngp13.phx.gbl...
>>I have winXP media center edition on a new Dell Dimension 8400 computer
>>with Microsoft Fax console 5.1 installed and running. I can send faxes
>>without a problem, but I can't receive a fax. I have tried every
>>suggestion I could find, but nothing helps. I checked all settings over
>>and over but can't find anything wrong. I also have a AIO Dell printer
>>with fax capability. Do these programs work together or is there a problem
>>there? I have DSL and a Conexant D850 56K v.9x DFVc Modem.
>> Any suggestions?
>>
>>
>>
>
> You enable sending and receiving separately. Does the balloon pop up when
> the phone rings? Make sure that Windows XP fax is attached to the correct
> modem. Sometimes if you have a cable for a wireless phone attached, the
> fax software will associate itself with that modem which is only present
> when the cellular phone is tethered to the PC.
>
> --
> Earl F. Parrish

Thanks for your reply.....
I have both enabled. The balloon pops up and says call was answered, then
receiving fax, then errors out. I know it's connected to the correct
modem...I only have one. No wireless phone.
June 28, 2006 12:32:53 AM

The problem may be with DSL and not with the printer. Try disconnecting your DSL modem from the line and also the filters or splitters and test receiving faxes connecting the line directly to the printer.

If that works then connect your DSL modem, and connect a filter in every single phone outlet that has a device connected otherwise that'll interfere with the other signals going through your house phone wiring. This is in case you don't have a splitter.

Please let me know if this works.

Thanks!
!