Can send but not receive fax

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have winXP media center edition on a new Dell Dimension 8400 computer with
Microsoft Fax console 5.1 installed and running. I can send faxes without a
problem, but I can't receive a fax. I have tried every suggestion I could
find, but nothing helps. I checked all settings over and over but can't
find anything wrong. I also have a AIO Dell printer with fax capability.
Do these programs work together or is there a problem there? I have DSL and
a Conexant D850 56K v.9x DFVc Modem.
Any suggestions?
3 answers Last reply
More about send receive
  1. Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

    "granjan" <me@nowhere.com> wrote in message
    news:uARGMHKuFHA.3660@tk2msftngp13.phx.gbl...
    >I have winXP media center edition on a new Dell Dimension 8400
    >computer with Microsoft Fax console 5.1 installed and running. I
    >can send faxes without a problem, but I can't receive a fax. I
    >have tried every suggestion I could find, but nothing helps. I
    >checked all settings over and over but can't find anything wrong.
    >I also have a AIO Dell printer with fax capability. Do these
    >programs work together or is there a problem there? I have DSL and
    >a Conexant D850 56K v.9x DFVc Modem.
    > Any suggestions?
    >
    >
    >

    You enable sending and receiving separately. Does the balloon pop
    up when the phone rings? Make sure that Windows XP fax is attached
    to the correct modem. Sometimes if you have a cable for a wireless
    phone attached, the fax software will associate itself with that
    modem which is only present when the cellular phone is tethered to
    the PC.

    --
    Earl F. Parrish
  2. Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

    "Earl F. Parrish" <efparri@nowhere.world> wrote in message
    news:8hKVe.7924$Hs6.6207@trnddc07...
    >
    > "granjan" <me@nowhere.com> wrote in message
    > news:uARGMHKuFHA.3660@tk2msftngp13.phx.gbl...
    >>I have winXP media center edition on a new Dell Dimension 8400 computer
    >>with Microsoft Fax console 5.1 installed and running. I can send faxes
    >>without a problem, but I can't receive a fax. I have tried every
    >>suggestion I could find, but nothing helps. I checked all settings over
    >>and over but can't find anything wrong. I also have a AIO Dell printer
    >>with fax capability. Do these programs work together or is there a problem
    >>there? I have DSL and a Conexant D850 56K v.9x DFVc Modem.
    >> Any suggestions?
    >>
    >>
    >>
    >
    > You enable sending and receiving separately. Does the balloon pop up when
    > the phone rings? Make sure that Windows XP fax is attached to the correct
    > modem. Sometimes if you have a cable for a wireless phone attached, the
    > fax software will associate itself with that modem which is only present
    > when the cellular phone is tethered to the PC.
    >
    > --
    > Earl F. Parrish

    Thanks for your reply.....
    I have both enabled. The balloon pops up and says call was answered, then
    receiving fax, then errors out. I know it's connected to the correct
    modem...I only have one. No wireless phone.
  3. The problem may be with DSL and not with the printer. Try disconnecting your DSL modem from the line and also the filters or splitters and test receiving faxes connecting the line directly to the printer.

    If that works then connect your DSL modem, and connect a filter in every single phone outlet that has a device connected otherwise that'll interfere with the other signals going through your house phone wiring. This is in case you don't have a splitter.

    Please let me know if this works.

    Thanks!
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