as i write this im using my phone. it seems that turning the power strip i use to off after the computer was shut down made my internet no longer work. i have tried unplugging router and modem, does not work. nothing is wrong with router cuz xbox live works when plugged in. windows troubleshooting does nothing (and has NEVER WORKED EVER so i dont even know why its there). my comp keeps trying to identify they router connection and does not finish. i tried system restore and does nothing. WHAT CAN I DO. if i have to i will clean install win7 64bit but could i restore everything using windows file restore plus my norton360 file restore so my comp looks the same