Equalizer: help with those big verizon bills that you thin..

Archived from groups: alt.cellular.verizon (More info?)

If you have a big bill, or a pattern of big bills from Verizon, then you
should be working with customer service to get this corrected. If not on
the phone, stop by a corporate office. Oh, you've tried that?

Then, perhaps we can help you. We "know" verizon wireless, and how they
think. We work on a contingency basis to get you money back if there has
been an error or you've received bad or incomplete advice. We do the same
things that you tried, it is just that we do them better (so say our
customers). People drive 100 miles to get our help, although we suggest
that they could just as well be part of our phone call using a 3-way
conference. Interested?

If we save/recover "no" money, then nothing has been lost, there is no fee.
If we recover money (real money that you can see on your #BAL), and for
example, you get back $100, then if you pay us $25. Would you pay $25 to
get $100 that has already been spent or lost? Yup, me too.

The process: We talk, you explain the situation. Sometimes we can't help,
but most times we can. We can usually help you with 6 months of recovery,
although sometimes we have helped people go back a year or more.

What you will hear from Verizon many times:
1) You are responsible to read your bill, you have 30 days to dispute a
charge
2) We (vzw) on the other hand, if we discover an error, can go back to day
one and charge you
3) Why did it take you so long to figure out you had a problem
4) Why, when you called about being disconnected, did you not ask about plan
changes
etc we have all been there

In the end, we are only as good as verizon wireless will allow us to be. We
have saved many people thousands of dollars. Remember, don't call us, till
you hit a dead-end doing it yourself. But if you have become tired and
frustrated with a run-around, drop me a note. We call "with you", as only
you as the account holder can talk to Verizon Wireless. Sometimes our
results are dazzling... hope we can help. Robert

Robert@wiremore.biz