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Computer wont go to sleep!

Last response: in Windows 7
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November 1, 2010 3:10:37 PM

Hey Tom's Hardware.

I just recently started having a problem with my computer going into sleep mode. The monitor goes to sleep and then my computer tries to sleep but immediately turns back on. Not only can I not put my computer to sleep but I also feel that this turning off and immediately back on cannot be good for my computer. I disabled the mouse from waking from sleep as well as the network interface and it still does the same exact thing. I was wondering if it could be my fans and whether or not I have to turn on or off the Q-fan control? Also, I did reload the default to my bios but I did change the DRAM voltage from AUTO to 1.6V. In addition, I have reloaded my video card drivers recently as well. Could either of these be the problem as well? Any help would be appreciated. My specs are listed below:

i7 930
asus p6t
msi cyclone/oc gtx 460 1gb
3 x 2gb corsair xms3 1600 C9 ram
Antec Earthwatts 750W


Thanks for your help everyone.

More about : computer wont sleep

November 1, 2010 7:07:36 PM

Open up the command prompt and from there type in this: powercfg energy

Don't do anything on your computer while it does the tracing and a .html report will be generated under C:\Users\%username%\energy-report.html

When that report generates, open it and take a look at what it mentions. If you're not sure, you can always post the information here.

Hope that helps.
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November 3, 2010 3:19:24 PM

superfishnz said:
Open up the command prompt and from there type in this: powercfg energy

Don't do anything on your computer while it does the tracing and a .html report will be generated under C:\Users\%username%\energy-report.html

When that report generates, open it and take a look at what it mentions. If you're not sure, you can always post the information here.

Hope that helps.


it said there were a couple of errors with usb stuff? you know why that would be??

or should i just post the script?
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November 3, 2010 7:17:51 PM

kosaku30 said:
it said there were a couple of errors with usb stuff? you know why that would be??

or should i just post the script?


If you could post the script, that would be helpful.

Also, try removing all your USB devices from your computer and leaving your computer to see if that sleeps properly as well and see what happens....
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May 21, 2013 4:43:22 PM

Hey, im having the same problem and cannot get my windows 7 machine to go to sleep at all, even after changing the power settings, disabling wake up devices, and disabling network adapter wakeup. Here the report generated :

Analysis Results

Errors

Power Policy:p ower Plan Personality is High Performance (Plugged In)
The current power plan personality is High Performance when the system is plugged in.
Power Policy:Minimum processor performance state is 100% (Plugged In)
The processor is not configured to automatically reduce power consumption based on activity.
Power Policy:p CI Express ASPM is disabled (Plugged In)
The current power policy for PCI Express Active State Power Management (ASPM) is configured to Off.
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_1C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8086&PID_1C26
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Input Device
Host Controller ID PCI\VEN_8086&DEV_1C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_0461&PID_4D0F
Port Path 1,7
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Printing Support
Host Controller ID PCI\VEN_8086&DEV_1C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_03F0&PID_7A04
Port Path 1,8,3
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_1C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8087&PID_0024
Port Path 1
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_1C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_05E3&PID_0608
Port Path 1,8
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Mass Storage Device
Host Controller ID PCI\VEN_8086&DEV_1C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_13FE&PID_3800
Port Path 1,8,1
Platform Power Management Capabilities:p CI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
Warnings

Platform Timer Resolution:p latform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 10000
Maximum Timer Period (100ns units) 156001
Platform Timer Resolution:o utstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 948
Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:o utstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 3656
Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe
Power Policy:D isplay timeout is long (Plugged In)
The display is configured to turn off after longer than 10 minutes.
Timeout (seconds) 900
Power Policy:Sleep timeout is long (Plugged In)
The computer is configured to automatically sleep after longer than 30 minutes.
Timeout (seconds) 2700
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
CPU Utilization:p rocessor utilization is moderate
The average processor utilization during the trace was moderate. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 2.69
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 6188
Average Utilization (%) 0.51
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\chrome.dll 0.45
\SystemRoot\system32\ntoskrnl.exe 0.01
\SystemRoot\System32\win32k.sys 0.01
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name sidebar.exe
PID 2752
Average Utilization (%) 0.40
Module Average Module Utilization (%)
\Device\HarddiskVolume3\Windows\winsxs\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_2b253c8271ec7765\GdiPlus.dll 0.11
\Device\HarddiskVolume3\Windows\System32\mshtml.dll 0.09
\SystemRoot\system32\ntoskrnl.exe 0.04
Information

Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 948
Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume3\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\chrome.dll
\Device\HarddiskVolume3\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 3656
Requesting Process Path \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume3\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\chrome.dll
Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM High Performance
Plan GUID {8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c}
Power Policy:p ower Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality High Performance
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality
System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Battery:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported false
S2 Sleep Supported false
S3 Sleep Supported true
S4 Sleep Supported true
Platform Power Management Capabilities:p rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 0
Idle (C) State Count 3
Performance (P) State Count 19
Throttle (T) State Count 8
Platform Power Management Capabilities:p rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 1
Idle (C) State Count 3
Performance (P) State Count 19
Throttle (T) State Count 8
Platform Power Management Capabilities:p rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 2
Idle (C) State Count 3
Performance (P) State Count 19
Throttle (T) State Count 8
Platform Power Management Capabilities:p rocessor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 3
Idle (C) State Count 3
Performance (P) State Count 19
Throttle (T) State Count 8

If anyone can spot what the potential problem is, that would be great because I'm lost.

Thanks
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!