james_47

Distinguished
Mar 1, 2010
2
0
18,510
I just started getting a pop up securiy tool
Saying my pc is infected and i need to buy this program to fix it. Ive been reading and outher site eay its malware also? so how can i get rid of thi securiytool thing please help me J H
 

greenfield

Distinguished
Jan 3, 2010
460
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18,810
Hello: If you're Running Win XP in your Computer, then you can follow the following procedure:

Security Tool Removal Instructions For Win XP

detailed instructions with screen shots:

http://trailerparkpirate.blogspot.com/2009/10/security-tool-removal-instructions-for.html



1.Download and run this free cleaner, choose "Select all" and "Empty selected"

http://download.cnet.com/ATF-Cleaner/3000-18512_4-89432.html


2.Right click on "My Computer and choose "Properties","System Restore tab",check the box "Turn off System Restore to all drives" and hit apply,Ok.



3.Hit Ctrl Shift and Esc at the same time and bring up your task
manager and choose the processes tab and look for 4946550101.exe? Right
click on it and choose end process.If you can't end the process Download
this free malware killer called Pocket Killbox and read the instructions
and use it to kill malicious processes and hunt down infected files and
delete them for good.


Download:http://www.killbox.net/downloads/KillBox.exe

Instructions: http://www.killbox.net/help.html



4.When your done shutting it down click on [File] at the top left
corner of your task manager and choose New Task (Run).Type msconfig
and hit Ok. Go in BOOT.INI tab and tick both "Safe boot" and to the
right of that "Networking" and hit Apply and Close.(It will boot
in "Safe with networking mode" Choose Administrator

5.While in "Safe with networking mode" download Malwarebytes. (Freeware)

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol


(Note)If you already have Malwarebytes installed and it
won't run go in it's program file and right click on the red mbam
app and rename it mbam.bat then right click and choose send to-> Desktop
(create shortcut) now close out of everything and go to your desk top and
use that app to launch M-Bam for now on.


6.Right click on the mbam setup app you downloaded and rename
it xxxx then Dbl click on it and install and update it and run a
full scan and delete/quarantine all entities it finds and restart
if it asks? (Note) If it won't update use this link to download and
install the latest rules

http://www.malwarebytes.org/mbam/database/mbam-rules.exe


7.Go to Start,Run,type msconfig and hit ok.Go in BOOT.INI
tab and untick Safe Boot and then go in the Startup tab and
(uncheck) all programs (not) needed at startup (Only check
programs you want running all the time like antivirus,IM,etc)"Less
is better in this case" and hit apply,close,restart.


Your computer will boot normally and on your desktop a
window will popup,check "Don't show this message" box and hit ok.


(Note)Check here for info's on startup programs

http://www.techspot.com/startup/


(How to video) How To Make Your Computer Startup Quickly

http://www.youtube.com/watch?v=rbSwtNiBx5A&feature=channel_page




8..Download Bitdefender free antivirus and
install,update,and run a "System Scan" and delete/quarantine all entities it

finds (Free)

http://www.bitdefender.com/PRODUCT-14-en--BitDefender-Free-Edition.html

(Note) Don't turn on "System Restore" till your sure your clean and everything is running ok.

Good luck....