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Verizon - Two new every Two

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Anonymous
June 5, 2005 7:27:04 AM

Archived from groups: alt.cellular.verizon (More info?)

Maybe someone can help me.
Two years ago I purchased a family shae plan with an additional line and
2 phones.

I could swear there was an offer which it included 2 new every two,
meaning 2 new phones when you renew for another 2 year contract.

Well all I can find on the web or in the store is new every two meaning
one new phone every two.

Like I said I can swear that I saw 2 every 2 somewhere.
Iasked the verizon store where I just redid the contract and they said
no its one every two and I had to pay for the second phone.

Does anyone remeber seeing 2 new every 2 ?

Appreciate any help

More about : verizon

Anonymous
June 5, 2005 7:27:05 AM

Archived from groups: alt.cellular.verizon (More info?)

On Sun, 05 Jun 2005 03:27:04 GMT, Ronbo <ronbo@nowhere.com> wrote:

>Maybe someone can help me.
>Two years ago I purchased a family shae plan with an additional line and
>2 phones.
>
>I could swear there was an offer which it included 2 new every two,
>meaning 2 new phones when you renew for another 2 year contract.
>
>Well all I can find on the web or in the store is new every two meaning
>one new phone every two.
>
>Like I said I can swear that I saw 2 every 2 somewhere.
>Iasked the verizon store where I just redid the contract and they said
>no its one every two and I had to pay for the second phone.
>
>Does anyone remeber seeing 2 new every 2 ?
>
>Appreciate any help

No, because it never existed. It's always been New Every 2 (NE2) for
the only primary phone on the account. For all other phones, you are
charged the retail or subsidized (with contract) rates. On occasion,
you can find a really cheap phone in a store, so it can net out to
almost $0 for the second phone, but that has nothing to do with NE2.

The only way to have 2 phones with NE2 on both is to have two separate
accounts.
Anonymous
June 5, 2005 12:06:34 PM

Archived from groups: alt.cellular.verizon (More info?)

"Ronbo" <ronbo@nowhere.com> wrote in message
news:ciuoe.893430$w62.218862@bgtnsc05-news.ops.worldnet.att.net...
> Maybe someone can help me.
> Two years ago I purchased a family shae plan with an additional line and 2
> phones.
>
> I could swear there was an offer which it included 2 new every two,
> meaning 2 new phones when you renew for another 2 year contract.
>
> Well all I can find on the web or in the store is new every two meaning
> one new phone every two.
>
> Like I said I can swear that I saw 2 every 2 somewhere.
> Iasked the verizon store where I just redid the contract and they said no
> its one every two and I had to pay for the second phone.
>
> Does anyone remeber seeing 2 new every 2 ?
>
> Appreciate any help

You probably won't get anywhere on that one-- it's in writing that only the
primary phone is eligible. But I did have a different twist on a New Every
Two denial.

I had finished two of consecutive 1 year contracts and they denied my NET
request-- saying only two year contract terms were eligible. In the material
I saved from when I signed the contracts, it said you had to be under
contract for two years-- nothing about a two year contract term. So I
politely but forcefully escalated it up to the district manager level where
they ponied up a new phone and an apology-- and tossed in an accessory kit.
Not bad, all told.

Doc
Related resources
June 5, 2005 5:10:48 PM

Archived from groups: alt.cellular.verizon (More info?)

You have to have a 2 year contract that is more than $35.00 a month. Thats
why the second phone does not qualify.

"J.H. Holliday" <doc@okcorral> wrote in message
news:svidnYyw7dNUdz_fRVn-sQ@comcast.com...
> "Ronbo" <ronbo@nowhere.com> wrote in message
> news:ciuoe.893430$w62.218862@bgtnsc05-news.ops.worldnet.att.net...
>> Maybe someone can help me.
>> Two years ago I purchased a family shae plan with an additional line and
>> 2 phones.
>>
>> I could swear there was an offer which it included 2 new every two,
>> meaning 2 new phones when you renew for another 2 year contract.
>>
>> Well all I can find on the web or in the store is new every two meaning
>> one new phone every two.
>>
>> Like I said I can swear that I saw 2 every 2 somewhere.
>> Iasked the verizon store where I just redid the contract and they said no
>> its one every two and I had to pay for the second phone.
>>
>> Does anyone remeber seeing 2 new every 2 ?
>>
>> Appreciate any help
>
> You probably won't get anywhere on that one-- it's in writing that only
> the primary phone is eligible. But I did have a different twist on a New
> Every Two denial.
>
> I had finished two of consecutive 1 year contracts and they denied my NET
> request-- saying only two year contract terms were eligible. In the
> material I saved from when I signed the contracts, it said you had to be
> under contract for two years-- nothing about a two year contract term. So
> I politely but forcefully escalated it up to the district manager level
> where they ponied up a new phone and an apology-- and tossed in an
> accessory kit. Not bad, all told.
>
> Doc
>
Anonymous
June 5, 2005 5:46:33 PM

Archived from groups: alt.cellular.verizon (More info?)

You guys are wrong. I have a family share plan and every two years each
phone (primary or not ) get upgrades. I did not have to pay extra or
anything I always have had the NE2 plan built in


--
pgrunow
------------------------------------------------------------------------
Cell Phone Forums: http://cellphoneforums.net
View this thread: http://cellphoneforums.net/t177624.html
Anonymous
June 5, 2005 8:23:12 PM

Archived from groups: alt.cellular.verizon (More info?)

On Sun, 5 Jun 2005 13:46:33 -0500, pgrunow
<pgrunow.1q635y@nospam.cellphoneforums.net> wrote:

>
>You guys are wrong. I have a family share plan and every two years each
>phone (primary or not ) get upgrades. I did not have to pay extra or
>anything I always have had the NE2 plan built in

When and in what market did you sign this agreement?
Anonymous
June 5, 2005 8:23:13 PM

Archived from groups: alt.cellular.verizon (More info?)

I got this plan about 4 years ago and I got it for verizon wireless
family share plan with 2000 anytime minutes. and i have 3 phones on it


--
pgrunow
------------------------------------------------------------------------
Cell Phone Forums: http://cellphoneforums.net
View this thread: http://cellphoneforums.net/t177624.html
Anonymous
June 5, 2005 9:43:31 PM

Archived from groups: alt.cellular.verizon (More info?)

Why not just drop the service & start over again with a new 2 year contract-
of course your numbers would have to change.

"Ronbo" <ronbo@nowhere.com> wrote in message
news:ciuoe.893430$w62.218862@bgtnsc05-news.ops.worldnet.att.net...
> Maybe someone can help me.
> Two years ago I purchased a family shae plan with an additional line and
> 2 phones.
>
> I could swear there was an offer which it included 2 new every two,
> meaning 2 new phones when you renew for another 2 year contract.
>
> Well all I can find on the web or in the store is new every two meaning
> one new phone every two.
>
> Like I said I can swear that I saw 2 every 2 somewhere.
> Iasked the verizon store where I just redid the contract and they said
> no its one every two and I had to pay for the second phone.
>
> Does anyone remeber seeing 2 new every 2 ?
>
> Appreciate any help
Anonymous
June 5, 2005 9:57:04 PM

Archived from groups: alt.cellular.verizon (More info?)

In article <7RGoe.68818$VH2.36364@tornado.tampabay.rr.com>, RichC
<rcacace{REMOVE_TO_REPLY}@swfla.rr.com> wrote:

> Why not just drop the service & start over again with a new 2 year contract-
> of course your numbers would have to change.

Well, that would sort of defeat the point of New Every Two. That
program gives you an *additional* $100 towards a phone, in addition to
getting the subsidized price on the phone. For example, the LG 7000
from the Verizon Wireless web site would be $269.99 with no contract.
With a new 2-year contract, it's $99.99. With a New Every Two credit,
the same phone would be free.

--
Garner R. Miller
Clifton Park, NY =USA=
June 5, 2005 9:58:43 PM

Archived from groups: alt.cellular.verizon (More info?)

On Sun, 05 Jun 2005 17:43:31 GMT, "RichC"
<rcacace{REMOVE_TO_REPLY}@swfla.rr.com> wrote:

>Why not just drop the service & start over again with a new 2 year contract-
>of course your numbers would have to change.

That's what's referred to in the industry as "artificial churn."
Verizon and every other cell phone carrier is on to that. You will
not be allowed to do that unless you disconnect your service for 90
days to be considered a "new" customer. You could of course get a new
line of service, but you'd have to keep the old service.
- - - - - - - - - - - - - - - - - - - - - - - - - -
Anonymous
June 5, 2005 11:04:06 PM

Archived from groups: alt.cellular.verizon (More info?)

On Sun, 5 Jun 2005 16:01:14 -0500, pgrunow
<pgrunow.1q69ez@nospam.cellphoneforums.net> wrote:

>
>I got this plan about 4 years ago and I got it for verizon wireless
>family share plan with 2000 anytime minutes. and i have 3 phones on it

I have my doubts that you actually have NE2. If, as you say, you got
this plan 4 years ago, you would have had to re-sign a *new* agreement
two years ago in order to get a new phone then. Unless you have tried
to redeem your NE2 credit in the past 4 years, you won't know that
they'll say 'no' until you do. And at 4 years, you would only be
approaching/just passed your *second* redemption opportunity, as you
do not get the NE2 credit until after you have been under contract for
2 years.

None of the new agreements allow more than one NE2 redemption per
account. Mine was signed almost 3 years ago (yes, I'm almost 1 year
out of contract, and one year *before* your first NE2 redemption
opportunity), and they were quite specific when I signed back then
that NE2 was for *one* phone only.
Anonymous
June 6, 2005 8:23:15 AM

Archived from groups: alt.cellular.verizon (More info?)

Not true. The artificial churn has to do with how the carrier treats the
agent, and has nothing to do with how the carrier treats you, the consumer.
Yes, you could drop your existing service (if out of contract, and if not,
with some penalty) and start over; and yes, your phone number would change.

If your sure the current line is out of contract, do this, in this order:
a) start-up a new line of service, get the free whatever
b) then disconnect your original out of service contract line.
--
dr.news Better Price? (not better than you deserve, just more than you are
used to)
If I can help: dr.news@better-price.biz.nospam or thru this notes forum.

"Joseph" <JoeOfSeattle@yahoo.com> wrote in message
news:ar77a15vu26pk8luoks79u43g21c045aj6@4ax.com...
> On Sun, 05 Jun 2005 17:43:31 GMT, "RichC"
> <rcacace{REMOVE_TO_REPLY}@swfla.rr.com> wrote:
>
>>Why not just drop the service & start over again with a new 2 year
>>contract-
>>of course your numbers would have to change.
>
> That's what's referred to in the industry as "artificial churn."
> Verizon and every other cell phone carrier is on to that. You will
> not be allowed to do that unless you disconnect your service for 90
> days to be considered a "new" customer. You could of course get a new
> line of service, but you'd have to keep the old service.
> - - - - - - - - - - - - - - - - - - - - - - - - - -
>
June 6, 2005 9:44:55 AM

Archived from groups: alt.cellular.verizon (More info?)

On Mon, 06 Jun 2005 04:23:15 GMT, "dr.news@better.price.biz.nospam"
<dr.news@better-price.biz.nospam> wrote:

>Not true. The artificial churn has to do with how the carrier treats the
>agent, and has nothing to do with how the carrier treats you, the consumer.
>Yes, you could drop your existing service (if out of contract, and if not,
>with some penalty) and start over; and yes, your phone number would change.
>
>If your sure the current line is out of contract, do this, in this order:
>a) start-up a new line of service, get the free whatever
>b) then disconnect your original out of service contract line.

I'm sure Verizon *loves* people who do that. Every time they want new
service "freebies" just disconnect your old service after you get a
new line. And of course you're not going to pay an activation charge
on the new line of service either! :) 

- - - - - - - - - - - - - - - - - - - - - - - - - -
Anonymous
June 6, 2005 7:38:19 PM

Archived from groups: alt.cellular.verizon (More info?)

Joseph, you are not quite correct. If you do this, you would pay a
activation fee AND loose the benefit of NE2. I'm answering the post that
this is a false churn. Not so, because that only applies if an agent does
it intentionally to create a new commission. Customers are free to do this,
although I can't imagine why they wouldn't just upgrade/renew. dr

The original post:
- out of contract, but not getting offered the best deal or NE2 (didn't say
why)
- wants to sign up for a new line, and cancel the out of contract line.
No Problem, this is not a false churn; unless done by an agent to get an
undeserved commission.

Agent speak: If an agent does this intentionally to create a commission on a
new line of service it is called a false churn; and if caught, they will
loose the commission and the monthly residual. (Most carriers commissions
require 180 day vesting; and most carriers pay residuals for 2-3 yrs
depending on the carrier.) Upgrades are commissionable, but do not extend
the residual. We encourage people to upgrade/renew as it is in their best
interest. We put the customer first, don't you? dr
--
dr.news Better Price? (not better than you deserve, just more than you are
used to)
If I can help: dr.news@better-price.biz.nospam or thru this notes forum.
http://verizon.better-price.biz for terrific phone prices with new
plans

"Joseph" <JoeOfSeattle@yahoo.com> wrote in message
news:v7h8a1ts0ptro6mqqebfv4ecgcm0q6urff@4ax.com...
> On Mon, 06 Jun 2005 04:23:15 GMT, "dr.news@better.price.biz.nospam"
> <dr.news@better-price.biz.nospam> wrote:
>
>>Not true. The artificial churn has to do with how the carrier treats the
>>agent, and has nothing to do with how the carrier treats you, the
>>consumer.
>>Yes, you could drop your existing service (if out of contract, and if not,
>>with some penalty) and start over; and yes, your phone number would
>>change.
>>
>>If your sure the current line is out of contract, do this, in this order:
>>a) start-up a new line of service, get the free whatever
>>b) then disconnect your original out of service contract line.
>
> I'm sure Verizon *loves* people who do that. Every time they want new
> service "freebies" just disconnect your old service after you get a
> new line. And of course you're not going to pay an activation charge
> on the new line of service either! :) 
>
> - - - - - - - - - - - - - - - - - - - - - - - - - -
>
Anonymous
June 8, 2005 3:46:00 PM

Archived from groups: alt.cellular.verizon (More info?)

pgrunow wrote:
> You guys are wrong. I have a family share plan and every two years each
> phone (primary or not ) get upgrades. I did not have to pay extra or
> anything I always have had the NE2 plan built in
>
>
I just got an upgrade on my primary phone with the new every two. I was
told my wife's phone, the 2nd line, didn't qualify for the new every two.
Anonymous
June 8, 2005 3:46:01 PM

Archived from groups: alt.cellular.verizon (More info?)

Kent McPherson wrote:
> pgrunow wrote:
>> You guys are wrong. I have a family share plan and
>> every two years each phone (primary or not ) get
>> upgrades. I did not have to pay extra or anything I
>> always have had the NE2 plan built in
>>
>>
> I just got an upgrade on my primary phone with the new
> every two. I was told my wife's phone, the 2nd line,
> didn't qualify for the new every two.

Jees, this isn't so hard folks. Here it is straight off the
VZW website:

"You're automatically enrolled when you sign up and
maintain two years of service on a select digital calling
plan with monthly access of $34.99 or higher. At the
end of the two years, renew your service for another
two years and you will qualify for a new digital phone
up to a $100 value! Or you can receive a $100 credit
toward the purchase of a new phone."

....with monthly access of $34.99 or higher...

Look on your family share plan. There are access
charges listed separately for each line. The access
charge for a secondary line is less than $34.99. Get
it? I can only assume that the OP is confused and
is talking about the "upgrade" pricing. This is the same
subsidized pricing that you get when first signing up.
Any line is eligible for that after a year. The new any
two is an extra (up to) $100 dollars on top of anything
else.

-Quick
Anonymous
June 13, 2005 6:32:39 AM

Archived from groups: alt.cellular.verizon (More info?)

While he didn't say, the 2nd line, perhaps a share, doesn't qualify because
it is < $39.99. Although a good CS and some "goveling" will give you that
deal anyway. Also, depending on the first phone you picked, even it is was
free, it might have had a buy one, get a 2nd free. You never know what you
will get, but if you share the facts about what you did get, perhaps we can
explain the circumstance. dr
--
dr.news Better Price? (not better than you deserve, just more than you are
used to)
If I can help: dr.news@better-price.biz.nospam or thru this notes forum.

"Kent McPherson" <bigk@kentmcpherson.com> wrote in message
news:42A712B8.30100@kentmcpherson.com...
> pgrunow wrote:
>> You guys are wrong. I have a family share plan and every two years each
>> phone (primary or not ) get upgrades. I did not have to pay extra or
>> anything I always have had the NE2 plan built in
>>
>>
> I just got an upgrade on my primary phone with the new every two. I was
> told my wife's phone, the 2nd line, didn't qualify for the new every two.
>
Anonymous
June 20, 2005 1:21:05 PM

Archived from groups: alt.cellular.verizon (More info?)

Well I can tell you as a very long time Verizon subscriber that many of
the previous arguements are both right and wrong at the same time,
possibly. Over the years many of Verizon's plans have changed mostly
for the betterment of users, some for the worse. The New Every Two
plan I have requires that I be a subscriber for two years to get a new
phone and thats it. I don't know when it happened, but the two year
contract is now a requirement. However I have not changed my plan,
subsequently I have not been under contract for several years now but
the terms of my contract carry forward and I get a phone every two
years free regardless of a new contract.

So my point is that I think in different regions and at different times
gone past many of the plans which look and sound the same may in fact be
very different. So while you think you have the same New Every Two, it
may be quite different depending on what they were offering when you
signed your contract. So the trick is knowing when your version of the
current plan has better features and then not letting them make you sign
up under a new agreement. Right at this moment I could get 100 more
minutes a month for the same money...but then I lose what I have...and
I take what they're offering.

So the answer is don't depend on second hand information on a chat
board, go read your contract...


--
twiswall
------------------------------------------------------------------------
Cell Phone Forums: http://cellphoneforums.net
View this thread: http://cellphoneforums.net/t177624.html
Anonymous
June 20, 2005 2:46:48 PM

Archived from groups: alt.cellular.verizon (More info?)

twiswall wrote:
>
> So the answer is don't depend on second hand information
> on a chat board, go read your contract...

Where's the fun in that? -:)  You are correct. It was a long
time ago. The last few years they have required 2 years
service and then sign another 2 year commitment for
new-any-two. I was a customer when new-any-two originated
and I was put on it automatically even though I wasn't under
contract at the time. I've since changed plans (a few times)
so I'm now in the same boat as the rest of the peasants...

-Quick
!