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Booting from shutdown, screen goes black, hit restart, next boot ok

Tags:
  • Windows 7
  • Boot
  • Shutdown
Last response: in Windows 7
November 4, 2010 9:47:21 PM

So everytime I shut down my computer, and then start it back up, my screen will go black right as Windows 7 is getting ready to boot. I start to see my mouse pointer, but then everything freezes, and I lose input on my monitor. The system doesn't turn off, it just goes black. I hit the restart button on my case, and then boot Windows 7 normally, and then it will boot up just fine. Here is the box Windows 7 pops up with "Unexpected Shutdown" information:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8006A904E0
BCP2: FFFFF88004EFCE08
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\110410-19515-01.dmp
C:\Users\Allen\AppData\Local\Temp\WER-76300-0.sysdata.xml




Anyone have any ideas about this one?

More about : booting shutdown screen black hit restart boot

Best solution

a c 352 $ Windows 7
November 4, 2010 9:55:21 PM

What video card (a.k.a. GPU) are you using? I would suggest you download the most recent version from either ati.com or nvidia.com and then install them. Good luck!
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November 4, 2010 11:36:44 PM

It is an eVGA GTS 450, and I just build this computer last week, so the drivers should be all updated. I will try again though.
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Related resources
a c 352 $ Windows 7
November 4, 2010 11:57:01 PM

What PSU are you using (make/model)?
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November 5, 2010 12:29:48 AM

Cooler Master 650 Watt Gaming Series, why would that matter?
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a c 352 $ Windows 7
November 5, 2010 12:56:18 AM

Sometimes failing PSUs cause issues with GPUs leading to similar problems to yours. Did the driver re-install help? Also, in Device Manager, are all devices working properly?
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a b $ Windows 7
November 5, 2010 1:00:59 AM

This type of problem is often the result of overclocking the CPU or memory intentionally or not. Try setting the BIOS to its default settings. You can also try resetting the CMOS memory, another thing to try is to check for BIOS updates as your processor may not be fully supported with your current version. Also try a memory test program as the memory might need a higher voltage or reduced timings etc.
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a c 352 $ Windows 7
November 5, 2010 1:09:45 AM

pjmelect said:
This type of problem is often the result of overclocking the CPU or memory intentionally or not. Try setting the BIOS to its default settings. You can also try resetting the CMOS memory, another thing to try is to check for BIOS updates as your processor may not be fully supported with your current version. Also try a memory test program as the memory might need a higher voltage or reduced timings etc.

+1^

This is good advice. Are you OCing anything?
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November 5, 2010 1:29:13 AM

No, everything is running at out-of-the-box settings. And i already reset the CMOS and checked all the BIOS settings less than a week ago, so I doubt that has anything to do with this.
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a b $ Windows 7
November 5, 2010 2:48:08 AM

You should now try a memory test program. Nvidia graphics drivers can also cause this fault try changing your graphics driver to a newer (or older) version.
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November 5, 2010 3:23:03 AM

Turns out it was my graphics driver.

Thanks for the help!
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a c 352 $ Windows 7
November 5, 2010 10:54:32 AM

PercyChuggs said:
Turns out it was my graphics driver.

Thanks for the help!

Glad you got it working. Good luck!
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November 5, 2010 12:03:27 PM

Best answer selected by PercyChuggs.
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