My computer will not recognize my CD rom

Hello,my name is Tom. I am using Windows 7 on this HP laptop. When I insert a CD into the drive, the Media Player does not start. Can you help?
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More about computer recognize
  1. Insert the CD, double click on Computer, and double click on the CD/DVD drive.

    If the drive isn't showing up, follow this guide to delete the upper and lower filters.

    If that doesn't solve it, run this fixit scan.
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