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Why wont my xbox live work

February 4, 2013 3:04:21 PM

I play a lot of sport video games. I bought Xbox Live Gold, entered the online pass for Madden and NCAA, the game accepted it, but when I try to play an online game, it says "Your gamer profile does not have the correct permissions to access this feature." I might be phrasing this question wrong, but I'm not sure what the problem is, weather it be the xbox live or the gamertag. Also, I have another profile that has xbox live, and I tried that one, but it said the exact same thing.

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