The Sims 2 will not install on another computer

I have been trying to install my Sims 2 game on my current computer but during the installation process it tells me the game is already active.
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  1. *Is* it already on another computer?
  2. I have installed it onto my past desk top computer and laptop but it was also uninstalled on both those computers.
  3. I would suggest EA support then.

    https://help.ea.com/?sso_redirect=1
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