Sign in with
Sign up | Sign in
Your question
Closed

Portal 2, Windows crash?

Last response: in Video Games
Share
February 7, 2013 11:36:51 PM

Hey guys, I purchased Portal 2 off of steam recently.
Every time I start it, runs for about 30-60 seconds, then windows crashes with a single long beep, then reboots with "Windows did not shut-down correctly" blah-blah.

I have tried re-installing it, obviously restarted the pc... That's pretty much it, because I could find no help on the forums.

Im pretty sure it's not my computer, because I can run Battlefield: Bad Company 2, Team Fortress 2, Ect.

If I play in offline mode it lasts for about 2 minuet's, but I can play other online games just fine. :pt1cable: 

Could really use some help, because Steam does NOT offer refunds. [Sucks]

Thanks for your help in advanced. ~TheOwnKnown3

More about : portal windows crash

February 8, 2013 12:19:07 AM

Hi :) 

Verify the Portal files in Steam ...

All the best Brett :) 
Score
0
February 8, 2013 3:01:51 PM

Hey thanks, it found one file missing and said it would be implemented ~ Testing now, will close if it worked, thank you.
Score
0
Related resources
February 8, 2013 3:20:24 PM

I did it, it found one file that was not updated, it said it would be implemented, I ran it again and it said that everything was in check!

Then I ran portal again, it still crashes. :( 

I thought you had it, thanks anyways.

Still in need of help ~TheOwnKnown3
Score
0
February 8, 2013 4:41:14 PM

TheOwnKnown3 said:
I did it, it found one file that was not updated, it said it would be implemented, I ran it again and it said that everything was in check!

Then I ran portal again, it still crashes. :( 

I thought you had it, thanks anyways.

Still in need of help ~TheOwnKnown3


Hi :) 

Now DEFRAG the game files in Steam and try again...

All the best Brett :) 
Score
0
February 8, 2013 6:49:22 PM

There is no DEFRAG option in Proporties>Local Files>

Options are: Browse Local Files > Backup Game Files > Delete Local Game Content > Verify Integrity Of Game Chache.

Thanks for reply's.
Score
0
February 8, 2013 7:21:50 PM

defrag game cache ...

All the best Brett :) 
Score
0
February 8, 2013 7:40:19 PM

There is no option to..
Score
0
February 8, 2013 8:05:14 PM

Downloaded a De-Fragger, de-fragged game chache, windows crashes with a BLUE screen this time. Couldn't get a picture of it. Just unstalled and re-installed the game.

Score
0
February 9, 2013 4:38:25 PM

TheOwnKnown3 said:
Bump.



Bumping is NOT allowed.... :( 

All the best Brett :) 
Score
0
February 9, 2013 5:11:24 PM

Oh, did not know. =P

So I am guessing you do not know what to do about it know..

Twenty bucks wasted I guess. =\
Score
0
February 9, 2013 5:19:13 PM

TheOwnKnown3 said:
Oh, did not know. =P

So I am guessing you do not know what to do about it know..

Twenty bucks wasted I guess. =\



Hi :) 

I already told you what to do...

All the best Brett :) 
Score
0
February 9, 2013 7:38:39 PM

And I told you I did, and it did not work...
Score
0
February 9, 2013 10:15:21 PM

Hi :) 

>>>> THIS >>>> defrag game cache ... <<<<< with Steam not a defragging program...

All the best Brett :) 
Score
0
February 10, 2013 3:39:49 PM

-Sigh-

I checked. steam can defrag the game chache, on some games, like TF2.

But portal 2 does not have the option to Defrag the game chache like other games do, as an example. Tf2.
Score
0

Best solution

February 13, 2013 3:34:27 PM

Good news. I contacted steam about 3 months ago, just got a reply.

They told me to delete EVERYTHING in the steam folder, except the steam.exe, my apps and userdata.

Did it and it worked! Kinda... This time it crashes just after the loading screen, and it wasn't my computer, it was just portal 2 this time... It said a problem has caused this program to stop working. Thank for help! ~Still need it

P.S. Yes, I did run a scan on my computer.
Share
February 13, 2013 4:24:55 PM

Best answer selected by Brett928S2.
Score
0
February 13, 2013 4:25:04 PM

This topic has been closed by Brett928S2
Score
0
!