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Blue Screen

Last response: in Windows 7
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November 6, 2010 6:02:11 PM

Hello,

Firstly i am a newbie in computers..I have a problem from sometime regarding my pc..i am frequently getting blue screen errors and my pc crashes out randomly.. Please tell me how to attach and access dump files.. I've tried almost everything... Formatted, Updated Drivers, Removed hardware and tried seperately but it still exists..

My pc config
AMD Athlon II X2 250 - 3Ghz
ASUS M2N68 AM Motherboard
TRANSCEND 800Mhz DDR2 RAM - 2gb
SEAGATE HDD - 500GB
NVIDIA 9400GT 1GB GRAPHICS CARD (ZOTAC IS THE VENDOR)

More about : blue screen

a b \ Driver
a b $ Windows 7
November 6, 2010 7:58:40 PM

Hi ronakgothi1 and welcome to Tom's forum.

Di u try with another RAM?
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November 7, 2010 2:11:17 AM

Yes i have tried with another 1GB Kingston RAM... But the problem still persists :( 
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Related resources
a b $ Windows 7
November 7, 2010 11:21:19 PM

ronakgothi1 said:
Yes i have tried with another 1GB Kingston RAM... But the problem still persists :( 


but did you leave the other RAM in when you did.?
what size RAM sticks are you using.

see, your getting memory errors so that is the problem.
we just got to figure out an optimal fix becuase your going to have to get RAM($)..
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November 8, 2010 10:32:04 AM

I was using 2GB Transcend RAM before... Then again used 1GB Kingston RAM seperately.. Got the same problem :( 
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a b $ Windows 7
November 8, 2010 11:06:34 AM

Oh, I see...
i'm thinking, see the smoke.?! lol
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a b \ Driver
a b $ Windows 7
November 8, 2010 11:10:28 AM

Rest the BIOS of your mobo, remove and install the GPU again. If u have the same problem I think that the mobo has a problem.
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a b $ Windows 7
November 8, 2010 11:14:15 AM

^+1
good troubleshooting steps..
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November 9, 2010 3:19:12 PM

^^ As i have a Asus Mobo ..shall i use the Asus Update software to update my Mobo to a recent version?? or it is better to reset it?? (Reset Process plzz)
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a b $ Windows 7
November 9, 2010 3:27:11 PM

rest it then update..
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November 10, 2010 9:32:56 AM

Please can u tell me how to reset the Mobo
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a b $ Windows 7
November 10, 2010 10:42:32 AM

where's you manual to the motherboard.?
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a b \ Driver
a b $ Windows 7
November 10, 2010 3:51:02 PM

Can u confirm is you CPU is the Athlon II X2 250e? You can check that with CPU-Z.
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November 11, 2010 11:04:31 AM

Yes it is AMD II X2 250 3ghz processor
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a b \ Driver
a b $ Windows 7
November 11, 2010 11:12:40 AM

Is C3 revision right?
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a b $ Windows 7
November 11, 2010 11:49:05 AM

what is your OS and how much RAM are you running now.?
it says at first that you only have 2GB running, how much do you have right now and what's the configuration.?
i need a fresh start..
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November 13, 2010 8:02:48 AM

saint19 said:
Is C3 revision right?

Dunno abt it clearly

verbalizer said:
what is your OS and how much RAM are you running now.?
it says at first that you only have 2GB running, how much do you have right now and what's the configuration.?
i need a fresh start..


using win 7 64bit... RAM is 2GB Transcend 800Mhz...
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a b $ Windows 7
November 13, 2010 1:10:46 PM

for one with 64-bit you need to me 4GB and since you have a 2GB stick,
the best thing is to buy 1 more stick of the exact same RAM and have 4GB(2x2GB) and run them in dual channel mode..
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November 13, 2010 2:40:48 PM

If i run 32bit Version will it be fine then atleast?
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a b $ Windows 7
November 13, 2010 2:51:03 PM

yes..
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December 25, 2010 3:40:44 PM

Anyone to help me out guys?
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December 25, 2010 6:36:14 PM

verbalizer said:
for one with 64-bit you need to me 4GB and since you have a 2GB stick,
the best thing is to buy 1 more stick of the exact same RAM and have 4GB(2x2GB) and run them in dual channel mode..


Hi malmental,

Do you mean to say that 64-bit OS requires 4GB or Ram?!
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a b \ Driver
a b $ Windows 7
December 26, 2010 2:08:16 AM

ronakgothi1 said:
Anyone to help me out guys?


Sorry for the late reply.

I checked the CPU support list for your mobo (here) and the Athlon II X2 250 C2 revision isn't in the list BUT the Athlon II X2 250 C3 revision is, so, should not be a problem.

What BIOS version do you have?
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January 12, 2011 5:36:25 PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 16393

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF88005B450A4
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Latest Error with Dump file:: http://www.megaupload.com/?d=RAG6VZ97
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January 12, 2011 5:41:58 PM

My BIOS shows information as :

Brand : American Megatrends
Version : 1802
Date : 06/10/2010
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a b \ Driver
a b $ Windows 7
January 12, 2011 6:10:18 PM

Megaupload?

Go to ASUS and download the latest available BIOS version.
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January 13, 2011 3:07:26 PM

Megaupload link is for my dump file... uploaded on megaupload...

and also updated my BIOS... Can anyone tell me what may be the problem?
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January 14, 2011 1:48:08 AM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 16393

Additional information about the problem:
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002CCEF96
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Latest error :(  Please help me out!
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a b \ Driver
a b $ Windows 7
January 14, 2011 2:14:11 AM

Did you tested the rig with another GPU?, if isn't RAM, GPU or HD the only way is the mobo.
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January 14, 2011 4:47:59 PM

Had sent my GPU to service center sometime back... They replaced it with a newer GPU :) 
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a b \ Driver
a b $ Windows 7
February 20, 2011 7:35:47 AM


Did you ever take the advice to upgrade RAM to 4Gb or are you now running the 32 bit version of W7? If the latter, can we assume the reinstallation made no difference to this problem?
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February 20, 2011 3:28:04 PM

Quote:
Did you do the mechanical mobo reboot? ( moving a pin connector on the mobo to restore default setings )


No, Haven't done it yet but will try in a few hrs from now :) 
Saga Lout said:

Did you ever take the advice to upgrade RAM to 4Gb or are you now running the 32 bit version of W7? If the latter, can we assume the reinstallation made no difference to this problem?


I am running W7 64bit and i have tried this with 32bit too.. Didn't make any difference :) 
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February 21, 2011 2:23:57 AM

Have tried changing to W7 32bit too and also did the mech reboot of mobo... Doesn't Help!
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a b \ Driver
a b $ Windows 7
February 21, 2011 11:43:38 AM

I can't think in other problem that mobo problem.
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!