AVG 2013 Ping Help!

Today I got AVG Internet Security 2013, and I installed it and set everything up recommended. I'm a gamer, and my Ping is normally 16-30ms but after I installed AVG, I have a constant ping of 530+ms which is unplayable. When I disable AVG, I get 16 ping again.

How do I fix this issue?

Specs:
AVG Internet Security 2013
Windows 8 Pro

P.S. I never had this problem on Windows 7. Should I just use Windows Defender? Will it protect me?
19 answers Last reply
More about 2013 ping help
  1. Why are you surprised,memory resident shield does that. Also running two software fire walls at the same time. Have a check your not running two software fire walls, also dont forget if your using a router the HW fire wall may be running.
    It will choke internet if the case.
  2. weaselman said:
    Why are you surprised,memory resident shield does that. Also running two software fire walls at the same time. Have a check your not running two software fire walls, also dont forget if your using a router the HW fire wall may be running.
    It will choke internet if the case.


    I don't have the AVG firewall turned on. I can't play games though. I had the same settings on Windows 7, but on 8, it blows up my ping.
  3. Hi :)

    Answer = remove AVG + Install Norton Internet Security 2013 ...

    We had to do this on a Customers machine... for same reasons...appalling ping in multiplayer games...

    All the best Brett :)
  4. Brett928S2 said:
    Hi :)

    Answer = remove AVG + Install Norton Internet Security 2013 ...

    We had to do this on a Customers machine... for same reasons...appalling ping in multiplayer games...

    All the best Brett :)


    I see your threads on here all the time about Norton. Norton runs way to heavy, blocks off the internet most of the time, and sucks for gaming. I hate Norton
  5. mnvikes said:
    I see your threads on here all the time about Norton. Norton runs way to heavy, blocks off the internet most of the time, and sucks for gaming. I hate Norton



    Hi :)

    Thats historical tosh...Norton USED TO have that problem, they cured it in 2008/2009 ...

    I am running NIS 2013 on this machine at the moment and its "Norton use" is flicking between 0 and 1% ... (normally 0%)

    You other problem is that there are NOT many AV programs that work well with Windows 8 yet...

    All the best Brett :)
  6. Brett928S2 said:
    Hi :)

    You other problem is that there are NOT many AV programs that work well with Windows 8 yet...

    All the best Brett :)


    Apart from all these - http://www.av-comparatives.org/certifications-awards/windows-8-approval?sid=105:Win8-Zertifizierung
  7. Quote:



    Hi :)

    SAY they will work and actually work are two different things with 8...

    The Ops AVG (and my customers) is a prime example....

    All the best Brett :)
  8. I'm not a big fan of AVG or Norton. Best defense against malware is to not surf the internet and educate yourselves on the risks of doing so. Set up a hardware firewall on your router. Uninstall any adobe products and stay away from Java.

    If the problem is with AVG, don't use it.
  9. I can say that i use norton internet security 2012 and have 0 issues gaming and norton has very little impact on my system.
  10. Brett928S2 said:
    Hi :)

    SAY they will work and actually work are two different things with 8...

    The Ops AVG (and my customers) is a prime example....

    All the best Brett :)


    So AV-Comparatives just threw a list together with no forethought or criteria huh?

    Your generalised statement that very few AV applications work is incorrect. The OP has a specific issue of latency in games.
  11. Quote:
    So AV-Comparatives just threw a list together with no forethought or criteria huh?

    Your generalised statement that very few AV applications work is incorrect. The OP has a specific issue of latency in games.



    Hi :)

    All I am saying is that so far...on that list AVG does NOT work properly with 8....

    There may be others or may not be..I will post here if we see others....

    So did they REALLY test those AVs properly or just believing the Companies that produce them ?

    All the best Brett :)
  12. Brett928S2 said:
    Hi :)

    Thats historical tosh...Norton USED TO have that problem, they cured it in 2008/2009 ...

    I am running NIS 2013 on this machine at the moment and its "Norton use" is flicking between 0 and 1% ... (normally 0%)

    You other problem is that there are NOT many AV programs that work well with Windows 8 yet...

    All the best Brett :)


    Not true. I had Nortan June of 2012 and hated it. It had the above problems
  13. Ok, for now I will stick with Windows Defender. MSE doesn't work with Windows 8 yet either.
  14. mnvikes said:
    Ok, for now I will stick with Windows Defender. MSE doesn't work with Windows 8 yet either.


    MSE, a windows product, doesn't work with Windows 8? Yet another reason to avoid Windows 8
  15. egilbe said:
    MSE, a windows product, doesn't work with Windows 8? Yet another reason to avoid Windows 8


    MSE is integrated into Windows Defender. It comes with the OS so you don't have to download it.
  16. Brett928S2 said:
    Hi :)

    All I am saying is that so far...on that list AVG does NOT work properly with 8....

    There may be others or may not be..I will post here if we see others....

    So did they REALLY test those AVs properly or just believing the Companies that produce them ?

    All the best Brett :)


    Of course they tested them, and their testing criteria is clearly displayed at the top of the list. The issue the OP is experiencing is one of latency possibly caused by the firewall function of AVG, that's firewall not AV operations. This latency could be caused by the number of firewall policies and the positioning of the policies that allow the game to communicate.
  17. Quote:
    Of course they tested them, and their testing criteria is clearly displayed at the top of the list. The issue the OP is experiencing is one of latency possibly caused by the firewall function of AVG, that's firewall not AV operations. This latency could be caused by the number of firewall policies and the positioning of the policies that allow the game to communicate.


    You're correct. AVG and Avast! do not work with Windows 8 yet. I'm sticking with defender.
  18. *close the thread* :/
  19. egilbe said:
    mnvikes said:
    Ok, for now I will stick with Windows Defender. MSE doesn't work with Windows 8 yet either.


    MSE, a windows product, doesn't work with Windows 8? Yet another reason to avoid Windows 8


    MSE is included in windows defender (only in windows 8). It tells you this when you try to install MSE.
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