status of gateway (questions)

[tanya]

Archived from groups: alt.sys.pc-clone.gateway2000 (More info?)

hello,
i'm helping a friend buy a pc and would like to know how gateway is
doing in terms of quality control, reliability, service and support etc.

also i've heard rumors that the company is not doing well -- would
anyone know what would happen to the service and support and warranty?
THANKS!

 

[Guest]

Archived from groups: alt.sys.pc-clone.gateway2000 (More info?)

Tanya wrote:
> hello,
> i'm helping a friend buy a pc and would like to know how gateway is
> doing in terms of quality control, reliability, service and support etc.
>
> also i've heard rumors that the company is not doing well -- would
> anyone know what would happen to the service and support and warranty?
> THANKS!
>
>

It keeps loosing money. It keeps wandering in the desert. It's an
outsourcer. It closed all it's N. American assembly lines. Shop elsewhere.

 

[Guest]

Archived from groups: alt.sys.pc-clone.gateway2000 (More info?)

"Tanya" <tjtmdREMOVE_THIS@attglobal.net> wrote in message
news:40CD0000.AE0BCB5E@attglobal.net...
> hello,
> i'm helping a friend buy a pc and would like to know how gateway is
> doing in terms of quality control, reliability, service and support etc.
>
> also i've heard rumors that the company is not doing well -- would
> anyone know what would happen to the service and support and warranty?
> THANKS!
>
Stop at local/neighborhood PC store and see what they have to offer. There
are many knowledgeable posters on this board that also build machines.
Maybe, one lives close to you and your friend. My next machine will be a
locally built machine.
Ron

 

[tanya]

Archived from groups: alt.sys.pc-clone.gateway2000 (More info?)

Mac10 wrote:

> Tanya wrote:
> > hello,
> > i'm helping a friend buy a pc and would like to know how gateway is
> > doing in terms of quality control, reliability, service and support etc.
> >
> > also i've heard rumors that the company is not doing well -- would
> > anyone know what would happen to the service and support and warranty?
> > THANKS!
> >
> >
>
> It keeps loosing money. It keeps wandering in the desert. It's an
> outsourcer. It closed all it's N. American assembly lines. Shop elsewhere.

thank you for the advice
sincerely
Tanya

 

[tanya]

Archived from groups: alt.sys.pc-clone.gateway2000 (More info?)

sohn wrote:

> "Tanya" <tjtmdREMOVE_THIS@attglobal.net> wrote in message
> news:40CD0000.AE0BCB5E@attglobal.net...
> > hello,
> > i'm helping a friend buy a pc and would like to know how gateway is
> > doing in terms of quality control, reliability, service and support etc.
> >
> > also i've heard rumors that the company is not doing well -- would
> > anyone know what would happen to the service and support and warranty?
> > THANKS!
> >
> Stop at local/neighborhood PC store and see what they have to offer. There
> are many knowledgeable posters on this board that also build machines.
> Maybe, one lives close to you and your friend. My next machine will be a
> locally built machine.
> Ron

thank you for the reply and for the suggestion
the problem with homeBuilt is that there is no *formal* support (at least where
i am)
and it would be my friend's first pc
sincerely
Tanya

 

[TJ]

Archived from groups: alt.sys.pc-clone.gateway2000 (More info?)

The one *major* disadvantage to store bought machines is lack of
upgradeability. The very first computer we bought was a Packard Hell.
Never again.
I've built 2 for home. The first one was a lot of trial and error,
but still works good. The second one kicks a**. I have them both
networked and do some serious gaming with them. Troubleshooting a
homebuilt system is way easier since you don't have to worry about
what garbage the manufacturer loaded on the system.
Boils down to what you will be happy with.

> Tanya wrote:

> Stop at local/neighborhood PC store and see what they have to offer.
> There
> are many knowledgeable posters on this board that also build machines.
> Maybe, one lives close to you and your friend. My next machine will be a
> locally built machine.
> Ron
>
> thank you for the reply and for the suggestion
> the problem with homeBuilt is that there is no *formal* support (at
> least where
> i am) and it would be my friend's first pc
> sincerely

 

[Guest]

Archived from groups: alt.sys.pc-clone.gateway2000 (More info?)

Smith wrote:

> Can't you transfer warranties with ownership of Gateway machines? So if
> you bought an older one used, you could transfer it to your name and get
> the lifetime tech support right

LOL... I don't know... but it doesn't seem likely to me, in this day and age.


> But yeah I've heard emachines are good too. A friend of mine has one
> and he's doing fine. The only bad thing I've ever heard about them is
> cheap PSU's, but that was a long time ago.

Yeah... PC Mag really emphasized what a turn around eMachines had made in
that previous year under a new executive, whose name I am have forgotten.
Particularly in quality of products and service support. Don't know if it
has continued.
bj

 

[Guest]

Archived from groups: alt.sys.pc-clone.gateway2000 (More info?)

Bernard S wrote:

> Hey! eMachines is a division of Gateway.

I know... the ratings I was referring to were before the acquisition, and
since she had Gateway in mind to begin with, I didn't think it would matter
to her.
bj



>"chicagofan" <me7@privacy.net <mailto:me7@privacy.net>> wrote
>>
>>>"Tanya" <tjtmdREMOVE_THIS@attglobal.net> wrote:
>>the problem with homeBuilt is that there is no *formal* support (at least where
>>i am) and it would be my friend's first pc
>>Tanya
>
> Just briefly reading the Gateway site, it looks like free support
> from them, technical/product has been reduced to 30 days; unless I
> just didn't read enough of the small print. So I think I would
> compare their offers, to what you might find at Best Buy or Circuit
> City for eMachines. However, my last Gateway, which I bought in
> 2001, is still doing fine; no problems to date..
>
> I did some research around Christmas for a friend who was buying a
> new pc, and at the time PC Mag highly rated the emachines, and
> another source, which I can't remember. Their performance and
> reliability improved greatly in the past year, according to those
> recent tests and feedback from consumers.
>
> Reading some PC Mag and PC World online comparison reviews now,
> might help you make up your mind. Good luck.
> bj

 

[tanya]

Archived from groups: alt.sys.pc-clone.gateway2000 (More info?)

hi,
i'd go for home-built but the person i posted for *needs* to have an 800
number to exist (toll-free)
thanks,
sincerely,
Tanya



tj wrote:

> The one *major* disadvantage to store bought machines is lack of
> upgradeability. The very first computer we bought was a Packard Hell.
> Never again.
> I've built 2 for home. The first one was a lot of trial and error,
> but still works good. The second one kicks a**. I have them both
> networked and do some serious gaming with them. Troubleshooting a
> homebuilt system is way easier since you don't have to worry about
> what garbage the manufacturer loaded on the system.
> Boils down to what you will be happy with.
>
> > Tanya wrote:
>
> > Stop at local/neighborhood PC store and see what they have to offer.
> > There
> > are many knowledgeable posters on this board that also build machines.
> > Maybe, one lives close to you and your friend. My next machine will be a
> > locally built machine.
> > Ron
> >
> > thank you for the reply and for the suggestion
> > the problem with homeBuilt is that there is no *formal* support (at
> > least where
> > i am) and it would be my friend's first pc
> > sincerely