I just purcahsed a new Asus Essentio CG1130-07 from Best Buy.
After finishing Windows 7 setup, I installed Firefox and ZoneAlarm. After setting the programs up, Firefox cannot access the internet. It gives an "unable to connect" error. It was able to connect to the internet a couple of times at first, then it stopped working. Internet Explorer works fine. The Internet games (such as backgammon) can't connect and give error 0x80041004. Every website I have tried to ping through command prompt has worked except www.microsoft.com.
This behavior persists with ZoneAlarm turned off and with Windows Firewall turned off. I can't figure out why some programs can access the internet and others can't. I recently set up another Essentio computer from Best Buy and had no problems, everything worked perfectly.
Any help would be greatly appreciated! I can call "Geek Squad" but they're probably going to ask a bunch of pointless questions and I need to get this computer working within a couple of days so I can finish testing it.
After finishing Windows 7 setup, I installed Firefox and ZoneAlarm. After setting the programs up, Firefox cannot access the internet. It gives an "unable to connect" error. It was able to connect to the internet a couple of times at first, then it stopped working. Internet Explorer works fine. The Internet games (such as backgammon) can't connect and give error 0x80041004. Every website I have tried to ping through command prompt has worked except www.microsoft.com.
This behavior persists with ZoneAlarm turned off and with Windows Firewall turned off. I can't figure out why some programs can access the internet and others can't. I recently set up another Essentio computer from Best Buy and had no problems, everything worked perfectly.
Any help would be greatly appreciated! I can call "Geek Squad" but they're probably going to ask a bunch of pointless questions and I need to get this computer working within a couple of days so I can finish testing it.