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What is Verizons advantage?

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July 5, 2005 1:44:06 AM

Archived from groups: alt.cellular.verizon (More info?)

I am currently on the 34.99 ORIGINAL Americas Choice Plan. I called to see
about changing to the 39.99 plan and was told I would have to switch to the
AC II plan to switch to the $39.99 plan. Why is Verizon pushing AC II? What
is the advantage to them?
Thanks,
Susan

More about : verizons advantage

Anonymous
July 5, 2005 1:44:07 AM

Archived from groups: alt.cellular.verizon (More info?)

susan wrote:
> I am currently on the 34.99 ORIGINAL Americas Choice
> Plan. I called to see about changing to the 39.99 plan
> and was told I would have to switch to the AC II plan to
> switch to the $39.99 plan. Why is Verizon pushing AC II?
> What is the advantage to them?

They don't have to handle tens of thousands of calls with
customers saying "I got charged for roaming but I don't
think I was roaming or if I was I didn't know or notice it
and I want credit for it". It also greatly simplifies the
explanation of the plan. No roaming charges. Either
your phone works or it doesn't. No roaming charges.

Then there is the overhead of handling billing from
non-partner companies.

-Quick
July 7, 2005 2:54:17 PM

Archived from groups: alt.cellular.verizon (More info?)

I'm guessing that you do not have free off-peak hours (nights and weekends)
with your $34.00 plan, but would have it with the $39.00 plan. Yes?

-Frank

"susan" <susanl@penn.com> wrote in message
news:G4iye.12984$jX6.4727@newsread2.news.pas.earthlink.net...
>I am currently on the 34.99 ORIGINAL Americas Choice Plan. I called to see
>about changing to the 39.99 plan and was told I would have to switch to the
>AC II plan to switch to the $39.99 plan. Why is Verizon pushing AC II? What
>is the advantage to them?
> Thanks,
> Susan
>
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Anonymous
July 7, 2005 2:54:18 PM

Archived from groups: alt.cellular.verizon (More info?)

> "susan" <susanl@penn.com> wrote in message
> news:G4iye.12984$jX6.4727@newsread2.news.pas.earthlink.net...
>> I am currently on the 34.99 ORIGINAL Americas Choice
>> Plan. I called to see about changing to the 39.99 plan
>> and was told I would have to switch to the AC II plan to
>> switch to the $39.99 plan. Why is Verizon pushing AC II?
>> What is the advantage to them?

1) Their advertised reason (which is probably true) is that
there is a lot of overhead in roaming charges. The actual
billing, ruffled customers who didn't think they were roaming,
didn't notice they were roaming, did know they were roaming
but don't want to pay the extra, support time in dealing with
these customers, crediting charges, accounting and payments
with non-partner companies, delayed charges to customer
accounts, etc.

2) It's certainly easier for them to have a uniform plan. Setting
up the billing system for an additional plan is more of a one time
cost but support and sales of different plans is an ongoing cost.
Less plans less overhead.

With the coverage of their current native and extended network
the amount of roaming (on AC1) is probably *extremely* small
yet incurs a large overhead to support.

-Quick
Anonymous
July 11, 2005 2:32:46 AM

Archived from groups: alt.cellular.verizon (More info?)

"Frankster" <Frank@SPAM2TRASH.com> wrote in message
news:p rednZ6z67inw1DfRVn-rg@giganews.com...
> I'm guessing that you do not have free off-peak hours (nights and
> weekends) with your $34.00 plan, but would have it with the $39.00 plan.
> Yes?
>
> -Frank
>
You are guessing wrong. I too have the $34 plan with 300 minutes and nights
and week-ends are off-peak.

Don in Tracy, Calif.
Anonymous
July 13, 2005 10:07:28 AM

Archived from groups: alt.cellular.verizon (More info?)

RVerDon wrote:
> "Frankster" <Frank@SPAM2TRASH.com> wrote in message
> news:p rednZ6z67inw1DfRVn-rg@giganews.com...
> > I'm guessing that you do not have free off-peak hours (nights and
> > weekends) with your $34.00 plan, but would have it with the $39.00 plan.
> > Yes?
> >
> > -Frank
> >
> You are guessing wrong. I too have the $34 plan with 300 minutes and nights
> and week-ends are off-peak.
>
> Don in Tracy, Calif.

Right. It does have unlimited N&W minutes, but this $35 plan does not
include unlimited "IN"-minutes. The $40 plan does. And it has more plan
minutes - 450 min.
Anonymous
July 14, 2005 2:44:57 AM

Archived from groups: alt.cellular.verizon (More info?)

>
> Right. It does have unlimited N&W minutes, but this $35 plan does not
> include unlimited "IN"-minutes. The $40 plan does. And it has more plan
> minutes - 450 min.
>
What are unlimited "IN" minutes?

Don in Tracy, Calif.
Anonymous
July 14, 2005 10:21:07 AM

Archived from groups: alt.cellular.verizon (More info?)

> >
> What are unlimited "IN" minutes?
>
Verizon-to-Verizon calls. If you calling to another verizon customer,
the minutes used will not be "eating" you monthly time allowance of
your contract.
!